The overall company reputation of Mosaic Tree Counseling is reflected in a generally positive light based on the collection of reviews highlighted. Customers praise individual therapists such as Rodney, Mrs. Delisa, Martha Williams, and Dr. Maria Peters for their patience, care, and compassion. References to the staff's genuine concern, professionalism, and ability to create comfortable environments for expression indicate a consistently impactful customer experience. Themes of effective communication, emotional support, and positive results, particularly in the development and growth of children, emerge from the feedback. There are, however, points of improvement noted by customers, particularly in the realm of administrative communications, including billing and notifications. A single review citing unprofessional behavior due to a lack of follow-up exemplifies a rare yet important discrepancy in an otherwise commendable depiction of the company's client support system.
Customers regularly identify the strengths of Mosaic Tree Counseling in the areas of therapist professionalism, effective communication, and compassionate care. Therapists such as Rodney, Mrs. Delisa, and Dr. Peters are recognized for their patience and the level of genuine concern they convey, crafting environments where clients feel comfortable and heard. The ability of counselors to work with children, understanding their unique challenges and facilitating positive growth, is a recurring highlight. Additional praise is given to administrative support, where Rich is cited as calming and accommodating, indicating that effective assistance extends beyond just the therapy sessions. The positive experiences shared by clients suggest a strong commitment to individual needs and a dedication to fostering meaningful therapeutic relationships.
While most experiences with Mosaic Tree Counseling are depicted positively, there are areas identified for improvement. Administrative aspects such as informing clients about billing and providing timely notifications are marked for enhancement, with one customer expressing dissatisfaction due to an unexpected billing issue. The review implies a need for a clearer communication strategy regarding financial procedures. Another concern involves a lapse in responsiveness, where a lack of follow-up communication led a prospective client to seek services elsewhere, indicating a potential area of weakness in administrative reliability and customer service. This suggests that while therapeutic services are well-regarded, some operational facets require attention to ensure a consistently high-quality experience for all clients.
Mosaic Tree Counseling offers a range of counseling services, with strong customer feedback indicating proficiency in child and family therapy, individual treatment for mental health issues, and marriage counseling. Their therapists are recognized for their ability to address various personal challenges and facilitate growth and healing.
Mosaic Tree Counseling handles billing through their administrative team. It's advisable for prospective clients to inquire directly about specific insurance coverage, billing procedures, and any potential financial issues to ensure clear communication and avoid unexpected costs, based on feedback from current clients.
The client experience with Mosaic Tree Counseling's therapists is predominantly described as positive. Clients report feeling heard, respected, and not judged, with therapists providing valuable tools for personal and relational growth. However, individuals considering their services should also be aware of isolated administrative concerns raised in reviews.
Mosaic Tree Counseling believes in balance and complete mental restoration. We offer uniquely customized psychotherapy in the comfort and privacy of your home or in our comfortable office to parents, foster families, and children. Encountering our client's true environment enables our Therapist to experience each client’s daily life and culture, for the most effective therapy available.We strive to continuously uphold all expectations of our clients. At Mosaic Tree Counseling we are dedicated to exceptional customized therapeutic services.Mosaic Tree Counseling offers many therapy modalities. We commonly help with Anger Management, Couples Therapy,Child Abuse & Neglect, Depression, ADHD, and many more. Book an appointment today
