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Head Agenda Reviews Summary

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Therapists | Leeds

18 & 28 Park Pl, Leeds LS1 2SJ

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Head Agenda?

As of Jun 20, 2024, 68 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Head Agenda's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

best decisions I have ever made

most amazing and supportive person

input and feedback insightful and invaluable

supportive when I was at my most vulnerable

grow and have learnt an enormous amount

truly made a positive influence on me

felt listened to and supported

services were seamless and very pleasant

opened to my eyes to a lot of things

effort to get to know and understand me

About this report

This report was produced by Trustguide on Jun 20, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
June 20, 2024
Last updated
June 20, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Head Agenda's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
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Head Agenda's customer reviews analysis

The overall reputation of Head Agenda Counselling & Therapy Leeds appears to be highly favorable based on the latest customer reviews. Clients consistently praise the personalized care and effectiveness of the therapists, indicating a positive customer experience. Therapists are frequently described as supportive, professional, and caring, with a specific emphasis on their ability to listen and provide insightful feedback. The recurrence of comments regarding therapists' support through tough periods, flexibility in scheduling, and contributing to personal growth and improved communication skills underscores a trend of client-centered service. Moreover, the ability of the therapists to address a range of issues, from anxiety to personal challenges, is consistently highlighted. The ease of booking appointments and the seamless experience contribute to the uplifting overall impression of the company. Despite all the positive feedback, a balanced assessment would require an examination of any lesser-satisfied experiences, though none are present in the provided reviews.

Positive Feedback

The positive aspects of Head Agenda Counselling & Therapy Leeds, as gleaned from customer feedback, include the palpable impact of therapy on clients' personal and professional lives. Therapists are lauded for their dedication, empathy, and capacity to facilitate significant progress in clients' wellbeing. Helpful characteristics such as ease of communication, attentiveness, and flexibility are repeatedly mentioned. Moreover, the competence in addressing and alleviating conditions like serious anxiety, as well as the advantage of receiving life-changing insights, are emphasized. The service's ability to accommodate returning clients efficiently and the helpful nature of the referrals team enhance the positive perception. The universal recommendation from reviewers to seek out Head Agenda’s services acts as a compelling endorsement of their overall excellence in therapy provision.

Concerns and Threads

There is a notable absence of negative reviews for Head Agenda Counselling & Therapy Leeds in the provided data. Without negative reviews, it's challenging to present any substantial flaws or areas of improvement for the company from a customer experience perspective. While the lack of criticism might suggest a uniformly high-quality service, it's important to consider that this summary is based on a selective set of reviews, and not all customer experiences might be as positive. Prospective clients may want to conduct further research to ensure a holistic understanding of the service quality.

Frequently asked questions about Head Agenda

Can I choose my own therapist at Head Agenda Counselling & Therapy Leeds?

Yes, based on the reviews, it seems you can request to work with a specific therapist if you have a preference. Clients have named individual therapists in their feedback, indicating that the matching process is personable and accommodating to client preferences.

Does Head Agenda offer flexible scheduling for therapy sessions?

Yes, the reviews suggest that Head Agenda offers flexible scheduling to accommodate the varying needs of clients. Reviewers have noted that therapists were accommodating with changing session times when necessary.

Are the therapy services at Head Agenda suitable for those with serious conditions like anxiety?

Absolutely, as per customer testimonies, therapists at Head Agenda have successfully helped individuals with serious conditions, including anxiety. Reviewers have expressed significant improvements in their conditions after seeking therapy from Head Agenda.

Recent customer reviews and testimonials for Head Agenda

Head Agenda
Rees Tomey
5-Star
3 months ago
Booking an appointment at Head agenda was one of the best decisions I have ever made. Mark helped me through many issues in what felt like such a short space of time and in a way that ensured that my wants and needs was put at the forefront of the sessions. I would not hesitate to go back to Mark in the future if there was any problems that I faced or needed help with.
Head Agenda
Katie Griffiths
5-Star
3 months ago
I started my Therapy with Caroline and she has been the most amazing and supportive person! I am so happy i was able to book in with her as i have made such progress with the sessions i have had. I couldn’t thank her enough for all her help and i would 100% reccomend head agenda for anyone looking for Therapy. I was only with Caroline but anytime i entered the waiting room, all staff were so lovely and kind! couldn’t reccomend them enough.
Head Agenda
Paul Forster
5-Star
3 months ago
I've worked with Mandy on and off for nearly 10 years now and alwasy find her input and feedback insightful and invaluable. Whether in times of particular need for a session or where a good sounding board is helpful in less challenging moments, she has consistently helped me find balance and perspective, which has had a truly positive impact in both my professional and personal life.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
68
reviews
Excellent
Good
Average
Fair
Poor
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About Head Agenda

Therapists
Head Agenda is the largest award-winning provider of Counselling, Psychotherapy & CBT in Leeds. Face to face & online appointments. Mandy Nichols and Juliet Thornton are the heart and soul of Head Agenda. They have dedicated the last 15 years to building Head Agenda into the "Best Psychotherapy Service 2020-2023. Drawing on their corporate backgrounds, they bring experience, organisational support and professionalism and ensure the quality of our service. We offer Psychotherapy, Cognitive Behavioural Therapy (CBT). Our therapists help individuals, couples, children, teenagers and corporates with a wide variety of issues such as anger management, relationships, anxiety, trauma and depression.
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