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Mimi'S Bakehouse
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Mimi'S Bakehouse Reviews Summary

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Bakeries | Edinburgh

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63 Shore, Leith, Edinburgh EH6 6RA

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mimi'S Bakehouse?

As of Apr 25, 2024, 646 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Mimi'S Bakehouse's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

definitely one of my favourites

Breakfast chips are amazing

scenic location next to the river

The lovely staff sorted it out

a great place to have a brunch

The tea service was truly delightful

just as delicious as I had remembered

so so yummy

Probably the best scones we have ever tasted

tasted like it took a detour through a flavorless desert

food was not so much

Staff were abrupt and not very friendly

it was a huge let down

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 25, 2024
Last updated
April 25, 2024

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Mimi'S Bakehouse's customer reviews analysis

Mimi's Bakehouse, with a presence in Leith for over a decade, garners mixed reviews that paint a picture of a bakery with a strong following for its delectable baked goods and pleasant ambiance, yet with notable service inconsistencies. Loyal patrons commend the venue's inviting locations, notably near the Shore with easy transit access, and its standout breakfast options like French toast, breakfast chips, and generously-sized scones, alongside scrumptious offerings such as cupcakes and savories. However, there is a recurrent theme of service-related issues, including abrupt staff interactions, wait times for food, disparities in serving times, inattentiveness, and underwhelming special occasion acknowledgments. Furthermore, although the food quality is repeatedly praised, there are exceptions where customers found items like chai latte and birthday cake overly sugary or the value proposition not meeting expectations. Overall, while many aspects of Mimi's customer experience are highly regarded, the reviews indicate that improvements in service could enhance its reputation.

Positive Feedback

Positive feedback for Mimi's Bakehouse emphasizes the quality and variety of baked goods and the charming ambiance. Key highlights from satisfied customers include the bakery's favorable location near the Shore with convenient transportation options. The menu items, particularly the French toast with bacon and maple syrup, breakfast chips, and large scones with clotted cream, receive acclaim for their taste and presentation. The festive and thoughtfully prepared Christmas Afternoon Tea also stands out, with special mentions of the savories and pot pie. Moreover, previous visitors fondly recall the quality of their experiences even years later, signaling consistent quality over time. The ambiance, along with the safety measures such as social distancing and staff wearing protective gear, adds to the positive environment, making guests feel comfortable and secure during their visits.

Concerns and Threads

The criticism of Mimi's Bakehouse largely revolves around service-related encounters. Some guests describe staff behavior as abrupt and unaccommodating, reporting issues with seating arrangements and lack of acknowledgment during special occasions like birthdays. Additionally, operational challenges such as long wait times for orders, uneven serving of courses, and occasional cold or stale food reduce the dining experience quality. On the value front, there are opinions suggesting that the price points do not always align with the quantity and quality of the food, especially concerning the ratio of sandwiches to cakes in the afternoon tea offering. Moreover, the sugary nature of some menu items, such as the birthday cake, and a less-than-flavorful chai latte, present areas for improvement in terms of taste balance. The overall experience is marred by staff's failure to express gratitude or inquire about customer satisfaction, signaling a need for service-focused enhancements.

Frequently asked questions about Mimi'S Bakehouse

What are Mimi's Bakehouse's standout menu items?

Customers often rave about Mimi's French toast with bacon and maple syrup, breakfast chips, scones with clotted cream, and cupcakes, including the Oreo cupcake.

Is Mimi's Bakehouse accessible by public transportation?

Yes, Mimi's Bakehouse in Leith is conveniently located near the Shore with bus stops for services 16/35 situated directly in front of the establishment, facilitating easy access for patrons.

How does Mimi's Bakehouse accommodate special dietary requests?

While specific dietary accommodations were not mentioned in the provided reviews, it would be advisable for potential customers with special dietary needs to contact the bakery directly to inquire about options and ensure a satisfactory dining experience.

Recent customer reviews and testimonials for Mimi'S Bakehouse

Mimi'S Bakehouse
Tartan Spoon
5-Star
3 months ago
Mimi's is definitely one of my favourites and I have supported them since they opened their first place here in Leith, 13 years ago. I can never see past the French Toast with bacon and maple syrup and of course a wee cupcake or 3! A great spot for catching up with friends, treats for mum or a solo cuppa coffee and a cake.
Mimi'S Bakehouse
Randomadventurer 13
5-Star
7 months ago
Excellent location near the Shore. Easy access by bus, 16/35 stops right in front. Breakfast chips are amazing. The breakfast sandwich had a copious amount of ooey gooey cheese. Scones are the size of my hand with smooth cream.
Mimi'S Bakehouse
Panagiotis Voulgarelis
5-Star
4 months ago
Ah, Mimi's bakehouse in Leith, where the chai latte tasted like it took a detour through a flavorless desert before reaching my cup. It left my taste buds so confused; they started questioning their life choices. The birthday cake slice, on the other hand, must have been baked with sugar from Willy Wonka's factory – I could practically feel my teeth wincing with each bite. But fear not, dear pastry pilgrim, for even in the land of taste bud misadventures, Mimi's had its redeeming qualities. The scenic location next to the river was like a visual dessert for my eyes, providing a picturesque distraction from the sugary onslaught happening inside my mouth. It's as if the bakery whispered, "Fear not, adventurer, we may not have conquered the art of balance in flavors, but feast your eyes upon this river view, and all shall be forgiven."
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Mimi'S Bakehouse's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%
More details
Mimi'S Bakehouse

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
646
reviews
Excellent
Good
Average
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Poor
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About Mimi'S Bakehouse

Bakeries
Tray-bakes, scones and cakes galore at friendly cafe with camp 40s decor, lunches and teas.
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