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Robinsons Artisan Family Bakery

Robinsons Artisan Family Bakery Reviews Summary

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Bakeries | Manchester

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69/71 Ashton Rd E, Failsworth, Manchester M35 9PW

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Robinsons Artisan Family Bakery?

As of Mar 13, 2024, 246 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Robinsons Artisan Family Bakery's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 25, 2024
Last updated
March 13, 2024

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Robinsons Artisan Family Bakery's customer reviews analysis

An analysis of recent customer reviews for Martin's Bakery reveals a predominantly positive reputation and a high level of customer satisfaction. Patrons consistently praise the bakery for its fresh and flavorful offerings, particularly highlighting the variety of sandwich fillings and the accommodations for vegetarians and vegans, as well as the quality of the pastries, pies, and bread. The bakery's approach to traditional baking methods and its status as a family-run business have garnered respect and repeat visits. Despite these strengths, a significant development has overshadowed these positive impressions: Martin's Bakery has had to close due to rising costs, a fact that has left customers both saddened and disappointed. The sentiment of loss is palpable among reviewers, who express a strong emotional connection to the bakery, indicating a deep community engagement and a major gap left by its closure.

Positive Feedback

Martin's Bakery commands a strong positive perception among its clientele. Reviewers frequently mention the freshness and quality of the food, including a variety of baked goods and well-received savory options such as pies and sandwiches. The special mention of fluffy cupcakes, the popularity of the sourdough, and the availability of vegan and vegetarian selections denote a diverse menu that caters to different dietary preferences. The friendly and welcoming staff contribute to an overall favorable customer service experience. Moreover, the emphasis on traditional, old-fashioned baking and the business's family-run nature have helped in creating a loyal customer base that appreciates the authenticity and dedication to craft reflected in their products.

Concerns and Threads

Despite numerous positive comments, Martin's Bakery has faced challenges that negatively affected customer experience and business continuity. The most pressing issue is its recent closure attributed to government-induced cost increases. This closure has, understandably, upset many loyal customers. Another isolated piece of feedback points to an unsatisfactory food experience where a menu item was perceived as overcooked and not worth the price. However, this review also reaffirms the positive experience with the staff. The negative emotions expressed in the reviews are primarily linked to the disappointment of the bakery's closure rather than the quality of products or service.

Frequently asked questions about Robinsons Artisan Family Bakery

Does Martin's Bakery offer options for customers with special dietary requirements?

Yes, Martin's Bakery provides a variety of food options that cater to vegetarian and vegan customers, as evident from the positive reviews.

What baked goods are Martin's Bakery known for?

Customers have highlighted a range of products including fresh bread, pastries, pies, and specifically their fluffy cupcakes and popular sourdough bread.

Is Martin's Bakery still in operation?

Based on customer reviews, Martin's Bakery has had to close due to increased costs attributed to governmental changes, leaving a notable absence in the local community.

Recent customer reviews and testimonials for Robinsons Artisan Family Bakery

Robinsons Artisan Family Bakery
Michelle MC
5-Star
a year ago
I’ve visited this bakery a few times and the food has always been so fresh and yummy. Recently I ordered a buffet for a party and the food was excellent. There was a huge variety of sandwich fillings and savoury options, catering for our veggie and vegan guests too. Also the most delicious and fluffiest cupcakes ever! Thank you
Robinsons Artisan Family Bakery
Sarah Terry
5-Star
11 months ago
Go. Soon. You won't regret it. Small family run bakery making things the old fashioned way. Fresh and tasty goods and friendly welcoming staff. Will be back for sure.
Robinsons Artisan Family Bakery
Paul Collinge
5-Star
2 months ago
Always great pies and treats. And friendly staff, absolutely gutted it's having to close. Been around for so many years. All the best to the staff, hopefully another bakery may pop up somewhere.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Robinsons Artisan Family Bakery's customers had a positive experience.

Positive
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Robinsons Artisan Family Bakery

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
246
reviews
Excellent
Good
Average
Fair
Poor
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About Robinsons Artisan Family Bakery

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