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Maia Gifts Reviews Summary

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Gift Shops | Glasgow

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21 Bath St, Glasgow G2 1HW

Trustguide Rating

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A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Maia Gifts?

As of Apr 12, 2024, 94 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Maia Gifts's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 12, 2024
Last updated
April 12, 2024

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Maia Gifts's customer reviews analysis

Analyzing recent customer reviews, Maia Gifts emerges as a charming local business with a strong reputation for offering a diverse range of high-quality, unique gifts. Customers consistently praise the store for its variety of items, which includes jewelry, mugs, stuffed toys, souvenirs, key chains, decor, and notably, an impressive selection of Jellycat products. The shop's thoughtful assortment of goods appears to cater well to those seeking meaningful presents. Moreover, the staff at Maia Gifts receives commendations for their welcoming and helpful nature, with specific mentions of staff members like Samantha and Leanne who go above and beyond in customer service. A particular standout theme is the store's friendly atmosphere and the ability of patrons to find gifts for every occasion, positioning it as a preferred destination for many repeat customers. Nonetheless, a notable concern is the strong scent within the store, which some customers find overwhelming and detracts from their shopping experience.

Positive Feedback

The compilation of customer feedback for Maia Gifts indicates several key strengths contributing to a positive shopping experience. Firstly, the product range is highly appreciated, offering a well-curated mix of items from Jellycat selections to various gift-worthy goods. This versatility makes it a prime location for finding gifts for different tastes and occasions. Repeat visits are a recurring pattern, a testament to the store's appeal and customer satisfaction. The shopping experience is further enhanced by the customer service; the staff's helpfulness and friendliness are frequently mentioned, creating an inviting environment that encourages loyalty. In particular, personal assistance from staff members like Samantha and Leanne has left a strong impression on shoppers, fortifying the brand's image of personalized care and community connection.

Concerns and Threads

While reviews are overwhelmingly positive, one recurrent criticism stands out. Several customers have reported discomfort caused by the potent smell of candles or other scented products inside the shop. This intense aroma seems to be limiting the duration customers can comfortably browse the store's offerings, which could potentially impact the shopping experience and discourage those sensitive to strong scents from staying longer or revisiting. Although not widespread, this feedback suggests a potential area for improvement in creating a more universally welcoming physical shopping environment for Maia Gifts.

Frequently asked questions about Maia Gifts

What variety of products can I expect to find at Maia Gifts?

Maia Gifts offers a wide range of gift items, including jewelry, mugs, stuffed toys, souvenirs, key chains, decor, cosmetics, clothes, and an extensive selection of Jellycat products. They also boast a fun array of cards and accessories suitable for various occasions.

Is the staff at Maia Gifts knowledgeable and helpful?

Yes, the staff at Maia Gifts is frequently praised for their knowledge, friendliness, and willingness to assist. With team members like Samantha and Leanne often highlighted, the staff is known for helping customers with inquiries and ensuring a pleasant shopping experience.

Are there any discomforts I should be aware of before visiting Maia Gifts?

Some customers have noted that the smell from scented products, such as candles, can be quite strong. If you are sensitive to fragrances, this is something to consider, although it may not affect everyone's experience similarly.

Recent customer reviews and testimonials for Maia Gifts

Maia Gifts
Shree Subha
5-Star
a month ago
This is a cute little shop with various gift options. I got a mug there for myself and it is gorgeous. If you are around this area definitely do give a visit. You might end up definitely getting something for yourself or someone you thought of! 🏽 They have a variety of things in there … from jewellery, mugs, stuffed toys, souvenirs to key chains and decors. I have added my mug below.
Maia Gifts
Caius Bernardi
5-Star
7 months ago
Some unique, ladies run, gift shop with a nice assortment of simple but very high quality and meaningful gits, from jewelery, gadgets, toys, cosmetics and clothes. Very helpful and welcoming staff. Strongly recommended.
Maia Gifts
Spencer Hudson
5-Star
7 months ago
Fabulous gem hidden away so be sure not to miss it … my daughter is slightly obsessed with jellycats and this place has one of the best selections I’ve seen (and reasonable prices). Great other bits too, cards and stuff. Staff were welcoming and friendly.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Maia Gifts's customers had a positive experience.

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Maia Gifts

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
94
reviews
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About Maia Gifts

Gift Shops
An Award Winning Independent Gift Store in the heart of Glasgow City Centre. If you are seeking truly unique gifts then Maia Gifts is a must visit. Packed with lovely things for every occasion you are sure to find that prefect gift for friends and family here!
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