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Mabuhay Travel Reviews

Rated 4.9 based on 981 Reviews

12 Stephen Mews, London W1T 1AH

Travel Agencies London

Published on
January 12, 2024
Last updated
June 18, 2025

What Customers Are Saying About Mabuhay Travel?

so helpful and accommodating

customer service was brilliant

tirelessly worked for my domestic flight

patiently waited for our decision

always helpful and efficient

very accommodating and very patient

professional service along with reasonably priced flights

very helpful in finding a good deal

Trusted Travel Agent. Friendly and helpful staff

so helpful arranging my flight

Trustguide extracts key phrases from reviews about Mabuhay Travel and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Mabuhay Travel's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Mabuhay Travel Ratings

5

As of Based on 981 revies as of Jan 12, 2024

Mabuhay Travel Score

100%

As of Based on 981 revies as of Jan 12, 2024

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Customer Reviews

As of Jun 18, 2025, 981 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Mabuhay Travel's publicly available reviews View source

sheila marie canet rated Mabuhay Travel 5 stars
a month ago
This is actually my first time to book flights from Mabuhay Travel and was very pleased to speak to Ms.Karen Mendoza. She was so helpful and accommodating to process the booking, she is very friendly and patient enough to wait for my email or call while i am at work . She is so easy to speak to and would give me the best options for flights on the dates i preferred. I would recommend friends and family to go with Mabuhay Travel for any inquiries for flights that could be made by instalments or straight away payment. God bless and more power.
Donna Tiu rated Mabuhay Travel 5 stars
a month ago
First time to booked a flight with Mabuhay Travel and I must say that the customer service was brilliant especially to Isabelle who was incredibly helpful, very accommodating with all my enquiries and made sure that every detail of our flight was perfect. The service was fast, friendly and above expectations. I highly recommend them and will definitely take their service again for our future travel. Maraming Salamat ate Isabelle at sa bumubuo ng Mabuhay Travel.
Babylen Brenguela rated Mabuhay Travel 5 stars
a month ago
Karen tirelessly worked for my domestic flight today. I got some changes to make but she was able to make it happen. Some confusion about my baggage allowance but she explained to me how it was done. I am looking forward to book my future travel ticket with Mabuhay Travel. Thank you also to the rest of the team who was helping me in the absence of Karen. I have been spreading the good news about Mabuhay travel! I would like to take this opportunity to thank you all …….but most of all to Karen. Keep up your amazing spirits and efforts to help complicated situations. God bless you all! Kindest Regards, Babylen Brenguela

Reviews Summary

The overall sentiment for Mabuhay Travel as a flight booking service is strongly positive, as reflected consistently in customer feedback. Reviewers repeatedly highlight the friendly, patient, and highly accommodating nature of staff, with specific praise for Karen, Isabelle, Remy, and Joy. Customers report smooth communication, a willingness to match prices or work with changing requirements, and detailed explanations throughout the process. There are no notable criticisms present across these reviews.

Frequent themes include the professionalism and patience of staff in handling complex or evolving travel plans, as well as a knowledgeable approach to finding competitive prices and explaining flight details. Customers also value responsiveness both during and outside regular hours. The service is often recommended to others, indicating repeated high satisfaction and a tendency for word-of-mouth endorsements.

Based on reviewer feedback, Mabuhay Travel is regarded as a reliable and commendable travel booking provider, particularly for those seeking assistance with personalized or complicated flight arrangements. The company demonstrates strengths in communication, individualized service, and maintaining strong customer loyalty in the travel services sector.
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Frequently Asked Questions About Mabuhay Travel

How does Mabuhay Travel help with complicated flight changes?

Staff members at Mabuhay Travel are praised for their patience and problem-solving abilities. They assist customers with last-minute itinerary changes, baggage queries, and work closely with travelers to resolve issues and find suitable travel options.

Can Mabuhay Travel match or find competitive airfare?

Yes, several reviewers note that staff, such as Karen, have offered to match prices quoted by other agents and are committed to finding the lowest available fares to meet customers’ requirements.

Is it possible to book flights through Mabuhay Travel over the phone or by email?

Yes, bookings are commonly processed via direct conversation with an agent by phone or email. Staff are described as accommodating and communicative throughout the booking process, ensuring all details are addressed.

About Mabuhay Travel

Travel Agencies
Mabuhay Travel is a travel agency specializing in booking flights, with a particular focus on international and domestic routes. The company operates within the travel and tourism industry, providing flight ticketing and related advisory services both for new and repeat customers via direct communication channels such as phone and email.

The company's operations are centered around personalized customer service, price matching, and providing flexibility for booking changes or requirements. Staff members assist with flight selection, explain travel regulations, and address individual travel needs, utilizing a consultative model rather than automated online booking processes.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.