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Luther King House

Luther King House Reviews Summary

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Bed & Breakfast | Manchester

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Brighton Grove, Manchester M14 5JP

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Luther King House?

As of Apr 17, 2024, 909 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Luther King House's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 17, 2024
Last updated
April 17, 2024

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Luther King House's customer reviews analysis

Analyzing the current reviews for Luther King House reveals a fairly positive reputation for the establishment, marked by a repeated emphasis on the warmth, attentiveness, and helpfulness of the staff. Customers generally appreciate the value for their expenditure, noting the location's serenity, its ease of access with public transport, and the inclusion of breakfast. However, there is recognition of the property's aging appearance and a need for refurbishment. Cleanliness is typically satisfactory though some guests reported inconsistency in this domain. Customers also commend the peaceful surrounding grounds and the practical amenities provided in the rooms. The overall customer experience is positively influenced by the service provided and the affordability of the stay, but is slightly tempered by the need for modernization and improved maintenance.

Positive Feedback

Key positive aspects discerned from the customer feedback for Luther King House are primarily centered around the staff and service. The staff are consistently described as 'amazing', 'wonderful', and 'extremely welcoming', exemplifying their dedication to customer care. The location is also frequently praised for its tranquility, the availability of easy transportation into the city, and proximity to local attractions such as the Curry Mile. The guests appreciate adequate amenities such as a kettle, TV, towels, and toiletries in rooms that, despite being dated, are deemed clean and well-equipped. The value for money, including the inclusion of breakfast with the accommodation, is regarded as excellent. Accessibility and peace, along with the well-maintained grounds and 'peaceful haven' of a courtyard garden, are recognized as advantages, contributing to the overall positive experience at Luther King House.

Concerns and Threads

Despite the positive aspects, certain negative elements in the customer feedback for Luther King House stand out, with the most notable being the dated condition of the building and rooms. Guests observe that the premises appear 'a tad jaded' and suggest the necessity for a refurbishment. Cleanliness, although generally satisfactory, is inconsistent as evidenced by complaints of unclean surfaces and disturbance from noisy radiators highlighting a lack of attentiveness to room maintenance. The size and visibility of the television set in family rooms was an issue for some, along with difficulty in initially locating the property. Therefore, while negative sentiments do not overshadow the positives, there is a clear indication that improvements in modernization and meticulous attention to room upkeep could significantly enhance the customer experience at Luther King House.

Frequently asked questions about Luther King House

Is breakfast included with the accommodation at Luther King House?

Yes, a continental breakfast is included with the stay, which typically includes pastries, cereals, toast, yogurt, and some additional items.

Are there suitable transport links near Luther King House?

Yes, guests have reported that there is a bus stop right outside the property which provides easy access to Manchester city center. The location is said to be very well connected by bus and bike.

Does Luther King House offer adequate parking facilities?

Yes, the establishment provides parking with 24-hour CCTV at a comparatively lower rate than the city center, which guests find convenient.

Recent customer reviews and testimonials for Luther King House

Luther King House
Pieter Morlion
5-Star
5 days ago
Very warm and welcoming place. Very well managed. Great and quiet location with quite some trees. Very well connected by bus and bike. Rooms are old, but tidy. Excellent value for money.
Luther King House
Linda Baines
5-Star
2 weeks ago
A tad jaded could do with a referb. However, the staff were amazing nothing to much trouble. Breakfast hot n plentiful. If your looking to stay in a busy area, near to The Christie Hospital. For half hotel prices including parking with 24 hr cctv. This is your place. Xx
Luther King House
Chris Hall
5-Star
a month ago
Very surprising find. Cheap and comfortable and very quiet. Easy bus ride into Manchester and a walk to the famous Curry mile. A really decent continental breakfast included too.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Luther King House's customers had a positive experience.

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Luther King House

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
909
reviews
Excellent
Good
Average
Fair
Poor
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About Luther King House

Bed & Breakfast
Unpretentious B&B with features such as afternoon tea and meeting facilities for up to 100 guests.
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