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Kennington Upholstery

Kennington Upholstery Reviews Summary

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Upholstery | London

London WC1E 6HP

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Kennington Upholstery?

As of Mar 13, 2024, 270 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Kennington Upholstery's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
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Published on
January 10, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Kennington Upholstery's customers had a positive experience.

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Kennington Upholstery

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Kennington Upholstery's customer reviews analysis

Kennington Upholstery Ltd has built a robust reputation through consistent customer satisfaction, as evidenced by the array of positive reviews. Customers praise the company for their expertise in handling various upholstery tasks from vintage chair reupholstery to custom banquettes for businesses. Timeliness, professionalism, and a clear communication path with clients, particularly with Muthana, are repeatedly cited, demonstrating a well-rounded, positive customer service experience. Their ability to source materials, including fabric and leather, and provide a wide range of options contributes to the customers' perception of convenience and quality. Pricing is often noted as reasonable, further underlining the value proposition offered by Kennington. The versatility in tackling diverse projects, such as restoring older furniture and handling unique jobs like office reception desk upholstery, highlights their adaptability and skill. Overall, the customer feedback trends towards a high regard for craftsmanship and customer care, which solidify the company's esteemed position in the market.

Positive Feedback

Positive feedback for Kennington Upholstery Ltd consistently underscores their exceptional service and craftsmanship. Customers express a high level of satisfaction with the quality of the upholstery work, noting the transformation of their furniture to like-new conditions. The company's ability to handle complex projects, such as the restoration of a 30-year-old Conran sofa, and the reupholstery of mid-century chairs, is met with enthusiasm and appreciation. Staff, especially Muthana, are commended for their charm, professional attitude, and promptness in communication. The proficiency exhibited in material selection, from providing a large selection of leather to assisting in fabric swatches for color checking, adds to the overall positive client experiences. Furthermore, the mention of competitive pricing paired with quality outcomes positions Kennington Upholstery as a valued service provider.

Concerns and Threads

While the reviews provided are overwhelmingly positive, the lack of overtly negative feedback limits the identification of substantial negative aspects. It is crucial to note that the absence of reported issues in these reviews does not guarantee the absence of any negative experiences; it may simply reflect a non-representative sample. The reviews available do not indicate trends of dissatisfaction or areas requiring significant improvement. It is advisable for prospective customers to consider seeking additional reviews or performing more thorough research to get a more comprehensive view, including any less favourable feedback which might exist.

Frequently asked questions about Kennington Upholstery

Can Kennington Upholstery handle unique and complex upholstery projects?

Yes, Kennington Upholstery is experienced in managing a wide range of unique and complex projects, including vintage chair reupholstery, custom banquettes, and even non-traditional tasks like covering office reception desks, as evidenced by customer testimonials.

How does Kennington Upholstery assure the quality of materials used in their projects?

Kennington Upholstery assists clients in selecting high-quality materials by sourcing fabric and leather options, as well as aiding in the selection of fabric swatches to ensure color and quality meet customer expectations.

Is Kennington Upholstery considered cost-effective by its customers?

Customers have identified Kennington Upholstery's pricing as reasonable and competitive, finding value in the high-quality results delivered by the company.

Recent customer reviews and testimonials for Kennington Upholstery

Kennington Upholstery
Elvira Hunte
5-Star
4 months ago
We used Kennington Upholstery to change the fabric on 2 vintage chairs that had been upholstered in pleather. They were clear on costs, purchased the fabric for us for delivery to them for ease & worked very quickly. We will now have the chairs french polished. Could not be more delighted with the results & will be sending more their way shortly.
Kennington Upholstery
Kevin Boyle
5-Star
2 months ago
We found this service to be first rate. We had a slightly tricky mid century chair to reupholster and they completed the job on time, professionally and with great skill. Muthana whom we dealt with over the phone and in person at their workshop in WC1 could not have been more charming. We have several other chairs which require attention and have no hesitation in returning. The whole service to include the most reasonable price is to be recommended.
Kennington Upholstery
Mel Moult
5-Star
a week ago
We are delighted with our newly upholstered sofa! Kennington Upholstery were excellent. Lovely to deal with and highly efficient. We highly recommend them.
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Overall Rating

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Overall Rating
4.9
/5
270
reviews
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About Kennington Upholstery

Upholstery

We are doing Furniture upholstery, re upholstery recovering, traditional and modern upholstery. We can send you a van to collect the job from anywhere in London.We do all kind of furniture upholster & re upholstery modern antique, leather and fabric. Also we take a lot of Commercial contract work for pubs, restaurants, theatre, cinema, schools and properties in London and all over the UK.Kennington Upholstery specialises in using traditional techniques upholstery and methods, many of which have remained unchanged for hundreds of years, and only the best quality materials.

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