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House Of Flowers Reviews Summary

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Florists | Washington, DC

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710 14th St NW, Washington, DC 20005, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about House Of Flowers?

As of Jul 15, 2024, 637 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of House Of Flowers's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

gorgeous, long stem arrangement

Wonderful, friendly staff

fantastic experience

Incredible service

BEAUTIFUL arrangement

efficient with their service

Truly excellent service

employees are sweet

impressed with the team

authentic experience

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 15, 2024
Last updated
July 15, 2024

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House Of Flowers's customer reviews analysis

House of Flowers maintains a predominately favorable reputation shaped by customer experiences marked by flexibility, efficiency, and personalized service. The series of laudatory reviews showcase a business that excels in fulfilling customer needs with promptness and a personal touch. Flexibility is a recurrent commendation, highlighting instances of same-day turnaround offerings and swift response to unique, time-sensitive requests. The efficiency of the service garners appreciation, particularly when it comes to quick arrangement creation and the convenience of on-time delivery. Staff members are regularly mentioned by name, underscoring a connection between the staff's courteous engagement and the overall positive sentiment. Moreover, the presence of beloved pets adds a unique charm to the in-store experience, contributing to the shop's inviting atmosphere and leaving distinctive memorable impressions.

Positive Feedback

Positive reflections on House of Flowers center around their exceptional customer service and product quality. Patrons repeatedly commend the staff for their friendliness and expertise, which appear to translate into beautiful, custom floral arrangements crafted to exceed expectations. Efficiency emerges as a salient strong point, with customers expressing admiration for the shop's ability to accommodate last-minute orders and deliver arrangements in record time. The range of flower selection impresses clientele, enabling tailor-made solutions that fit the occasion and personal taste. Personal anecdotes featuring staff members and the shop's hospitable atmosphere, enriched by the presence of endearing pet dogs, illustrate a customer-centric ethos that is both inviting and delightful.

Concerns and Threads

Despite the multitude of positive experiences recounted in the reviews, noteworthy negative aspects are not prevalent enough to form a solid pattern of dissatisfaction. While the narrative is overwhelmingly in favor of House of Flowers, the absence of pointed criticism or specific negative feedback in this set of reviews precludes a comprehensive assessment of drawbacks or issues that might concern future customers. It is, however, vital for prospective patrons to consider that reviews are inherently subjective, and a broader analysis might reveal potential areas for improvement not captured within this batch of testimonials.

Frequently asked questions about House Of Flowers

Can House of Flowers accommodate same-day orders?

Yes, House of Flowers offers the flexibility to accommodate same-day orders. However, they recommend ordering early when possible.

Does House of Flowers offer delivery services?

Yes, House of Flowers provides delivery services, ensuring arrangements arrive gorgeous and on-time as per several customer testimonials.

Can House of Flowers create custom arrangements for specific events?

Absolutely, House of Flowers specializes in custom bouquets and arrangements, tailored to the desired colors and suitable for various events including graduations, impromptu dinners, and room decorations.

Recent customer reviews and testimonials for House Of Flowers

House Of Flowers
Millie
5-Star
a month ago
Ordered a wrapped bouquet for a graduation, and received this gorgeous, long stem arrangement. The shop has 2-3 tiers for their custom bouquets, and I told them the desired colors. They do recommend ordering early, but it sounded like they could also do a one-day turnaround, so there is some flexibility. Very happy with how the bouquet turned out--highly recommend!
House Of Flowers
Lloyd Hebert
5-Star
3 months ago
I asked Mary at the Hotel Washington desk where to go get a flower bouquet to have in the room for when my wife arrives - she immediately recommend the House of Flowers on 14th Street - about a two block walk. I went over, told them what I wanted and they put it together for me pretty much on the spot. Wonderful, friendly staff - beautiful bouquet! Highly recommend!
House Of Flowers
Mary Kate Johnson
5-Star
3 months ago
I had a fantastic experience at House of Flowers. Michael, Mary and Ramina went above and beyond to prepare floral arrangements on very short notice, which turned out beautifully. They were very accommodating and efficient - and the precious pups Rosie & Princess (pictured in the background here) are an added bonus. Highly recommend. Thank you!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of House Of Flowers's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
House Of Flowers

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
637
reviews
Excellent
Good
Average
Fair
Poor
More details

About House Of Flowers

Florists
Industrial-chic, family-owned floral shop with bespoke arrangements, plant gifts & chocolates.
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