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Ever So Special Reviews

Rated 4.7 based on 327 Reviews

645 Stratford Rd, Birmingham B11 4DY

Florists Birmingham

Published on
April 14, 2024
Last updated
July 10, 2025

Reviews Summary

A comprehensive analysis of the recent customer feedback for Ever So Special indicates a generally positive company reputation, characterized by a strong commitment to customer service and timely delivery. The reviews repeatedly underscore the team's responsiveness, with special commendations to a staff member, Jamila, for her professional and empathetic interactions. Customers extol the seamless ordering process, highlighting the company's adaptability in dealing with sensitive occasions such as funerals. There seems to be particular satisfaction with the company's ability to accommodate urgent requests and provide personalized services like funeral tributes and gifts. Despite mostly favorable opinions, there is mention of mild dissatisfaction with product expectations, particularly with the variety of items in a fruit basket. This lone concern, however, seems to be outweighed by the overwhelmingly positive experiences that customers have shared.
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What Customers Are Saying About Ever So Special?

Trustguide extracts key phrases from reviews about Ever So Special and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Ever So Special's customers had a positive experience.

Positive
90%
Neutral
Negative

Ever So Special Ratings

5

As of Based on 327 revies as of Apr 14, 2024

Ever So Special Score

90%

As of Based on 327 revies as of Apr 14, 2024

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Customer Reviews

As of Jul 10, 2025, 327 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Ever So Special's publicly available reviews View source

Saudi Visitor rated Ever So Special 5 stars
a month ago
Bismillah. My first time using Ever So Special, I would highly recommend them to others but moreover I would use them again. I can’t thank the team enough for how quickly they got my order made. First thing 9am Ever So picked up my arrangement request, responded back via what’s app advising me Jamila would call to discuss the order. I received a prompt call from her to discuss my order. I needed the order by a certain time initially I was vague with the time and then short while later advised I needed it by 1pm! I didn’t think it would be possible, but Jamila was sympathetic given the sensitive nature and understood. She was professional and was so clear and helpful, it made the whole ordering process so much easier! She communicated so effectively throughout too 5* for everything, service & goods and going above and beyond. I felt ease and knew I didn’t need to worry, it was like talking to a family member who was helping us. I highly recommend them to anyone requiring funeral arrangements especially as I’ve had first hand experience with them. Thank you to the team and Jamila so much, her resting place was covered with your arrangements 🤲🏼 we pray our loved ones place in the hereafter is in the gardens of Jannah Ameen.
Agnes Kennedy rated Ever So Special 5 stars
2 months ago
Great big thank you to Ever so Special, Jamil was so lovely, helpful and the patience of a Saint with me. Great service, over and beyond in the time frame given, so very much appreciate the time in making the beautiful wreath done for my good friends beautiful Mum. Thanks so much again.
Sham Hussain rated Ever So Special 5 stars
2 months ago
Looking for funeral tributes? Personalised balloons? Exceptional customer service? Then look no further. We have been using Ever So Special for our loved ones' funeral tributes, and they have been perfect every time. We first contacted them out of business hours, and they responded to WhatsApp messages promptly and made it an easy process to place an order. We have since placed multiple orders, and they have always been ready on time and sometimes early. They try to accommodate to last minute bookings and changes, and nothing is too much for them. Jamila has always gone above and beyond to add that extra special touch, and we wouldn't go anywhere else now. All the very best!

Frequently Asked Questions About Ever So Special

Can I expect Ever So Special to accommodate last-minute orders?

Based on customer reviews, Ever So Special has a reputation for successfully accommodating urgent and last-minute requests. They have been commended for their ability to fulfill orders promptly and for their willingness to make arrangements under tight schedules.

How does Ever So Special handle orders for sensitive occasions like funerals?

The company is highlighted for its sensitive and professional approach to handling funeral tributes and arrangements. Staff, particularly Jamila, have been praised for their empathetic and effective communication, ensuring that such orders are given the utmost care and priority.

Is there a possibility that the product received may differ from the images shown?

One customer expressed disappointment in the variety of fruits received compared to the image displayed on the website. While most reviews do not reflect this experience, it is a good idea for prospective customers to confirm specific product details with the company prior to ordering to manage expectations accurately.

About Ever So Special

Florists
Ever So Special is local business with a huge reputation to deliver quality products at affordable prices, the business offers a range of services, from fresh flowers, balloon, and funeral flowers in birmingham, our instore team also offer marquee hire, it really is onestop business for all your party needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.