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Element Roofing Co

Element Roofing Co Reviews Summary

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Roofing Contractors | London

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19 Manor Park Parade, Lee High Rd, London SE13 5PB

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Element Roofing Co?

As of Mar 13, 2024, 56 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Element Roofing Co's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024

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Element Roofing Co's customer reviews analysis

The overarching sentiment from the reviews indicates that Element Roofing Co Ltd garners significant acclaim for its roofing services. A recurring commendation for the company encompasses their professionalism, quality of work, and customer service excellence. The company's responsiveness and communication with clients appear to be strikingly efficient, especially underlined by the promptness in addressing inquiries and concerns. Technicians are consistently described as professional, friendly, and knowledgeable, which elevates customer satisfaction. The mention of a thorough initial drone survey and the subsequent follow-through with craftsmanship reinforce the company's commitment to comprehensive service. With positive feedback often ending in recommendations, it's evident that Element Roofing Co Ltd has fostered trust and reliability among its clientele, contributing to a reputable standing in the community.

Positive Feedback

Positive aspects of Element Roofing Co Ltd, as reported by customers, include their exceptional service quality, from the initial contact and survey to project completion. Customers highlight the firm's competitive pricing, which they consider to deliver excellent value for money. The technicians' punctuality, tidiness, and the quality of their workmanship receive repeated praise, showcasing attention to detail and concern for client property. Moreover, the friendly and approachable nature of both the crew and management, evident from their availability for pleasant conversation and willingness to accommodate small requests, adds a personal touch to the professional service. The company's problem-solving attitude, combined with their straightforwardness in providing honest advice and long-term solutions, places them favorably in customer reviews. On all accounts, the firm's commitment to maintaining high standards of customer experience and roofing expertise is well-regarded.

Concerns and Threads

While the collection of reviews provided is overwhelmingly positive, they lack sufficient data to draw out a pattern of negative aspects. None of the shared reviews contain explicit dissatisfaction or criticism of Element Roofing Co Ltd’s services. As such, with no negative trends to report, it is inferred that any negative feedback may be minimal or absent in the mentioned testimonials. It is essential, however, for prospective customers to seek a wider range of sources to ensure a balanced view of potential drawbacks, as this synopsis only captures a snapshot of the company's feedback at a given time.

Frequently asked questions about Element Roofing Co

Does Element Roofing offer long-term roofing solutions?

Yes, Element Roofing is known for providing honest assessments and offering options for long-term roofing solutions. Their focus is on delivering quality and durability in their work.

How does Element Roofing handle customer queries and concerns?

Element Roofing has a reputation for quick and efficient communication. They respond promptly to questions and are praised for their professional and friendly customer service.

Is Element Roofing’s pricing competitive?

According to customer reviews, Element Roofing offers reasonable pricing while delivering high-quality services, resulting in good value for money.

Recent customer reviews and testimonials for Element Roofing Co

Element Roofing Co
Amy Lord
5-Star
a month ago
We recently used Element Roofing to do a whole new roof and were really pleased with the result, craftsmanship and the whole process. From the initial drone survey and meeting Daren, they stood out from the rest and actually ended up being the most reasonable and value for money. Daren was quick to respond to any questions or queries we had, as were the team on site who were professional and lovely. Highly recommend.
Element Roofing Co
Mike Hey
5-Star
a year ago
Excellent new roof from a team of expert roofers When I needed my roof replacing I deliberately decided to choose someone I believed I could trust, someone I thought would do an excellent job. I chose Element Roofing and they really delivered. They were friendly, knowledgeable, professional and tidy. They were a pleasure to have around and they did an excellent job. Others may say they could do the job cheaper, but I would be surprised if anyone could the job better than Element Roofing. Our new roof looks great too! Service: Roof installation
Element Roofing Co
Maria Curro
5-Star
5 months ago
Clive and his team are amazing! I could not recommend them more! They are professional, fast and friendly. I had a number of questions, which Clive answered thoroughly. The prices are great, too. I cannot thank Clive and his team for fixing our roof. Services: Roof inspection, Roof repair, Gutter cleaning
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Element Roofing Co's customers had a positive experience.

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Element Roofing Co

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
56
reviews
Excellent
Good
Average
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About Element Roofing Co

Roofing Contractors

Element Roofing specialise in providing high quality roofing installations for residential, commercial and industrial clients throughout London and the Home Counties. With over 30 years industry experience we have a high level of expertise in a variety of materials and can offer you high quality workmanship at very affordable and competitive prices.Our services include:New pitched roofing / Re-roofingVelux Windows and SkylightsMultiple flat roof systemsRoof repairsDrone roof surveysChimney RepairsGuttering installersCladding, fascias and soffitsRoofing insulationLeadwork

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