Where to start…. This company is a scam. Their first service was great. The salesman explained everything and later that day did the service. The bi-monthly service became a fiasco. I needed indoor servicing and was out of town the day they were to service. I communicated this and they re-scheduled. Then they continued to reschedule the next FIVE times. Having to work around their schedule FIVE times became a nuisance. When they finally did come out yesterday, I explained I needed indoor service, which they completed. I also explained where the fire ant piles were and that when they were ready to spray the inside of the shed, to let me know so I could unlock it. I got busy with chores and 15 minutes later, looked up to see their vehicle had left. As they had only been here less than 29min, I went and inspected what I expected of their service. Found multiple crawling spiders and webs - they decided not due-web, as one of the services they were to provide. The ant mounds did not have any disturbance or pellets, as last time on or around them. Each time they were late, I would call and get a call center. When asked to speak with someone, they said they would have a manager call me. Never happened. When they initially came out, the salesman said they do a lot of work on Cedar Creek and we’re trying to get new customers here on Tawakoni. I gave them a chance and regret it. If you are on Cedar Creek, you are probably getting ripped off, if your not at home watching these scam artists. The photos I uploaded are from AFTER their supposed service yesterday.