Most customers report punctual service with early or on-time pickups. However, some recent feedback suggests there can occasionally be delays. As such situations may arise, it is advisable to book with some buffer time for critical appointments.
Customer reviews frequently commend drivers for their professionalism, friendliness, and helpfulness with luggage, suggesting a high level of driver etiquette and customer service.
While customers can request specific vehicle types like a 7-seater at the time of booking, recent experiences indicate that such requests cannot always be guaranteed. It's recommended to confirm specific vehicle availability closer to the travel date.