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Blackstone Surveyors Reviews Summary

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Surveyors | London

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35 Berkeley Square, London W1J 5BF

Trustguide Rating

TrustScore®
A+
A
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Blackstone Surveyors?

As of Mar 13, 2024, 45 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Blackstone Surveyors's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 12, 2024
Last updated
March 13, 2024

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Blackstone Surveyors's customer reviews analysis

Blackstone Surveyors Ltd., spearheaded by Omar, maintains a strong reputation for delivering professional and thorough surveying services, especially in building surveys for various property types in London. Key elements contributing to the company's favorable reputation include clear and swift communication, thoroughness in the survey reports, detailed explanation of key issues, and a consistently responsive service. Customers appreciate Omar's ability to translate technical details into layman's terms, which appears especially valuable to first-time buyers. Timeliness in arranging inspections and providing reports is also a highlighted positive trait. The pattern of repeat customers suggests a high level of customer satisfaction and trust in Omar’s expertise and service delivery.

Positive Feedback

Analyzing customer feedback, several positive aspects of Blackstone Surveyors Ltd. stand out. Omar is commended for his expertise and friendly customer service, being specifically recognized for his honesty and responsiveness. There is a consensus that communication is fast, clear, and effective, which is particularly appreciated by clients navigating the complexities of property purchasing or valuation. Omar's level of detail and thoroughness, in both his reporting and verbal explanations, is repeatedly praised. The mention of competitive pricing suggests that Blackstone Surveyors provides high value for the cost. Clients are willing to recommend Omar and intend to use his services again, reflecting strong customer loyalty and satisfaction.

Concerns and Threads

The reviews provided do not present any significant negative aspects of customer feedback for Blackstone Surveyors Ltd. All customers who have shared their experiences express high satisfaction with the service received, highlighting professionalism, thoroughness, and good communication. No patterns of complaints or mentions of negative experiences have been provided in the reviews given. As a result, it seems Blackstone Surveyors Ltd. consistently meets or exceeds customer expectations in the areas of customer service and professional expertise.

Frequently asked questions about Blackstone Surveyors

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What types of property surveys does Blackstone Surveyors Ltd specialize in?

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Blackstone Surveyors Ltd specializes in various levels of building surveys, including Level 2 homebuyer reports and Level 3 building surveys, as well as property valuations and assessments.

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How does Blackstone Surveyors Ltd handle communication with clients?

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Blackstone Surveyors Ltd is known for their fast and clear communication. Omar often provides initial findings quickly after inspection and is available for follow-up calls to explain details in simple terms to the client.

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Are the services provided by Blackstone Surveyors Ltd competitively priced?

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According to customer feedback, Blackstone Surveyors Ltd offers competitive pricing for their services, providing high value for the cost in comparison to other companies.

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Recent customer reviews and testimonials for Blackstone Surveyors

Blackstone Surveyors
Michael Statham
5-Star
a week ago
We were first time buyers looking to purchase a flat in London. We engaged Omar to perform a Level 3 building survey and were very satisfied. Communication was fast and clear and the inspection was arranged quickly after our first contact. His report was through and explained key issues with the property in simple terms, helping us navigate some complex issues with the existing roof that we weren’t aware of. Would not hesitate to recommend Blackstone to others and we will definitely use Omar again in the future.
Blackstone Surveyors
Amy Lee
5-Star
a week ago
Omar conducted a Level 3 survey for us (for a house built in the 1860s) and we couldn’t be more satisfied with his work - we highly recommend him. Omar is friendly, honest, thorough, responsive and provided logical and practical advice throughout. As first home buyers, it was reassuring to work with Omar as he called us with initial findings immediately after the inspection, and we had another call again after the report was issued where he was extremely helpful in explaining things in layman’s terms. The report itself was detailed, easy to read and clear on what steps were to be taken next. Thank you Omar!
Blackstone Surveyors
Amir Saei
5-Star
4 months ago
After conducting thorough online research, I chose Blackstone Surveyors for a level 3 survey, and my experience only reinforced that I made the right choice. Omar's vast knowledge was evident from our very first interaction, and he exuded professionalism throughout the entire process. What particularly stood out to me was his consistent responsiveness and his dedication to ensuring the survey was provided within the agreed timeline. This level of commitment and reliability is truly commendable. I wholeheartedly recommend Omar for anyone in need of top-tier surveying expertise.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Blackstone Surveyors's customers had a positive experience.

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Blackstone Surveyors

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
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Overall Rating
5
/5
45
reviews
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About Blackstone Surveyors

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