Novello Chartered Surveyors - Leeds Reviews

Reviewers consistently note a strongly positive sentiment toward Novello’s property surveying services. Customers highlight quick turnaround times for reports, detailed and comprehensive assessments, and accessible communication with staff—especially surveyor John and the office manager Ineke. There are occasional mentions of minor delays and slightly higher fees compared to competitors, but these are generally offset by the quality of work and responsiveness.

Common feedback includes satisfaction with the personal and thorough approach, clear and detailed reporting, and post-survey support to address questions or next steps. Many mention the ability to discuss findings directly with the surveyor and appreciate advice on repairs and negotiations with vendors. The use of specialized equipment, such as drone cameras, and transparent quoting are also noted as differentiators.

Overall, Novello is regarded as a reliable and professional property surveyor, particularly in the local area. Their reputation is built on consistency in service delivery, clear communication, and producing highly detailed reports that aid clients in complex property decisions.

Novello provides property surveying services, specializing in building surveys and property valuations for purchases, probate, and roof inspections. The company operates within the real estate sector and delivers its services through on-site visits and in-person assessments, supported by email and telephone communication with clients.

Operations involve a detailed workflow where appointments are booked by office staff, and surveyors conduct comprehensive assessments using specialized tools such as drone cameras. Survey findings are compiled into extensive written reports, often delivered to both clients and their solicitors, with direct follow-up to discuss findings and answer related queries.