An analysis of recent customer reviews for Berrett Pest Control suggests a varied reputation, with experiences ranging from highly satisfied to deeply dissatisfied. A number of positive reviews commend the company for its professionalism, promptness, and efficient service. Technicians like Brandon and Michael are frequently mentioned for being knowledgeable, courteous, and attentive to detail. Instances of Berrett Pest Control's responsiveness to issues and the ability to schedule next-day service have contributed positively to the company's reputation. Conversely, there are significant negative accounts that highlight issues with service integrity, lack of thoroughness, unprofessional behavior, and problems with billing practices, including unauthorized charges. Instances of poor follow-up on service commitments, miscommunication, and a strict, perhaps opaque cancellation policy have also tarnished the company's reputation. These mixed reviews suggest that while some customers have had excellent experiences, others have had interactions that considerably detract from the overall perception of the company.