The recent reviews of 4Patriots suggest the company struggles largely with customer service responsiveness and order fulfillment. A significant number of customers report excessive hold times, difficulty canceling orders, unresponsive email correspondence, and overall poor communication. The reviews also allude to problematic advertising practices, with accusations of being misled about additional charges and offers during checkout. Recurring themes highlight frustration over being charged without receiving shipping confirmations, receiving damaged products, and challenges in withdrawing from transactions. Concerns about the company potentially being a scam have been raised due to these issues. However, amidst the predominantly negative customer experience, there is a singular instance of a positive interaction with a helpful staff member, indicating that individual employee performance can vary and may not be representative of the company's collective service level.
4Patriots' cancellation policy seems to be a point of contention among customers, with reports suggesting difficulty in canceling orders shortly after placement. It is advisable to review their cancellation terms carefully and reach out to customer service immediately if you need to cancel an order.
There is a recurring theme of unresponsiveness from 4Patriots' customer service. Many customers report challenges when trying to reach them via phone or email, along with extensive hold times. It may be beneficial to explore multiple avenues for contact, including online chat support.
Several reviews mention customers being surprised by additional charges that were not clearly disclosed at the time of purchase. It is important to thoroughly review all terms and total costs during checkout to avoid unexpected charges.
