Scag Power Equipment has garnered a mixed reputation among customers based on the latest reviews. With a history of producing durable and high-performance commercial mowers, many users express unwavering loyalty and satisfaction with their purchases. The brand holds a particular allure for commercial landscaping companies, with endorsements highlighting the equipment's longevity – as seen in a 25-year-old model still in operation and the maintenance ease of a 'VERY OLD SCAG V-Ride.' A theme of reliability and superior performance characterizes positive sentiments, with users praising the equipment's cut quality and build construction. However, not all customer experiences align with these accounts. Issues with paint and control corrosion under warranty, inconsistent customer service, and dissatisfaction with non-transferable warranties have clearly impacted the company's reputation. These negative experiences suggest a need for Scag to address quality consistency and customer support post-purchase.
A predominant theme among the highlighted positive feedback for Scag Power Equipment focuses on the durability and performance of their mowers. Longevity is a key factor, with customers reporting many years of service, some spanning over two decades, which they attribute to solid construction and ease of maintenance. Performance aspects, especially the quality of the cut and the speed of the mowers, are mentioned favorably, affecting the buy-back decisions of existing customers. Moreover, commercial landscapers endorse the equipment, some even exclusively opting for Scag mowers as their machinery of choice. There are mentions of state-of-the-art facilities and experienced staff, indicating a level of professional respect for Scag within the industry and among peers.
On the less favorable side, a significant concern arises from Scag Power Equipment's non-transferable warranties, which have the potential to deter second-hand purchases and could affect consumer confidence. Furthermore, reports of premature corrosion on equipment within the warranty period and erratic customer service responses undermine the trust in Scag's after-sales support and quality assurance. While the longevity of older models is praised, the deterioration of components in relatively new equipment poses questions about consistency in the company's manufacturing standards. These issues suggest that potential customers should be cautious about their expectations regarding the equipment's resilience and the manufacturer's warranty fulfillments.
Based on customer reviews, Scag Power Equipment mowers are frequently lauded for their durability. Many users report years of effective use, with instances of equipment lasting over 25 years, which suggests a strong build quality and longevity.
According to customer feedback, Scag mower warranties are not transferable. This means that the warranty coverage does not extend to new owners if the original purchaser sells the equipment.
Common complaints include issues with corrosion and control failure within the warranty period and inconsistent customer service responses. Additionally, the non-transferability of warranties is a concern for those considering purchasing these mowers second-hand.
Since 1983, Scag Power Equipment has manufactured "Simply the Best" commercial riding, stand-on and walk-behind lawn mowers money can buy. Scag's innovation and attention to quality is known and respected throughout the industry. If you are looking for the highest quality, best built, best cutting commercial lawn mower or leaf management equipment, proudly made in the USA, look no further.
