Based on the reviews provided, Peoplewhiz appears to have garnered an overwhelmingly negative reputation from its users. Customers repeatedly express dissatisfaction with the inaccuracy of the information provided, misleading advertising practices, and the mandatory subscription to premium services for complete data access. Complaints of discrepancies in self-search results, such as incorrect marital status, legal name errors, and unrelated criminal records, are common. The sentiment suggests that Peoplewhiz may use fear-based tactics and false or exaggerated information to encourage purchases. Additionally, issues with payment processing, as noted by a user whose credit card company frequently declines transactions with Peoplewhiz due to potential problems, further tarnish the company's reputation. Overall, the customer experience with Peoplewhiz is characterized by frustration and a feeling of being misled and financially exploited.
The provided reviews, unfortunately, paint a rather grim picture of Peoplewhiz, with a scant mention of positive customer feedback. Although the reviews lack affirmative aspects, a potential slight positive could be the initial user interface experience, such as the $1 promotion for a 5-day search. This may indicate that the site is perceived as initially user-friendly and accessible thanks to a low introductory offer. However, these initial sentiments are quickly overshadowed by the realization of the service's perceived true nature, making it challenging to isolate any significant positive customer feedback from the given reviews.
The key negative aspects of Peoplewhiz, as highlighted by customer feedback, revolve around several core issues. Users report inaccurate personal data in reports, including basic information errors such as marital status. The service is criticized for its bait-and-switch sales tactics, with users feeling compelled to purchase more expensive services after being promised comprehensive information access that ultimately requires additional payment. There are also mentions of scare tactics being used to drive sales, with some users being misled into believing they had criminal records or other damaging information that required buying into the service to resolve. Furthermore, payment processing credibility is called into question when a credit card company flags the company for fraud, suggesting systemic trust issues with the service.
Based on customer reviews, Peoplewhiz often provides inaccurate information, including incorrect personal details such as legal names and marital status, or attributing incorrect criminal records to individuals.
There are indications from user reviews that Peoplewhiz may enroll customers in a recurring monthly charge, which some users have described as fraudulent. It is advised to closely monitor any subscription and verify billing statements for any recurring charges.
Given the recurring customer complaints about inaccurate data and misleading search results, it is advisable to approach Peoplewhiz with caution and potentially seek alternative services for reliable background checks.