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Zoo Atlanta Reviews Summary

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Landmarks | Atlanta, GA

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800 Cherokee Ave SE, Atlanta, GA 30315, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Zoo Atlanta?

As of Mar 14, 2024, 20029 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Zoo Atlanta's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 14, 2024
Last updated
March 14, 2024

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Zoo Atlanta's customer reviews analysis

Zoo Atlanta is generally well-regarded by visitors, evidenced by their positive experiences and feedback. Popular draws like the pandas, empty weekdays for leisurely tours, and engaging activities such as reptile viewing provide value and create memorable visits. The availability of amenities, like ample parking, wheelchair accessibility, and food outlets with high health scores, enhance visitor satisfaction. However, there is a noted variance in experience based on seasonality, as cooler weather or rain affect the visibility of certain animals and exhibit access. The educational aspect is appreciated, but some guests desire more comprehensive information. A trend toward digital engagement through QR codes and the website's accessible schedule for talks and feedings suggests Zoo Atlanta is responsive to enhancing visitor experience through technology.

Positive Feedback

Customers provide overwhelmingly favorable feedback on Zoo Atlanta's array of wildlife habitats, the educational content provided, and the interactive nature of the exhibits. Patrons appreciate the clean, well-maintained environment and the active playfulness of animals. The zoo's layout seems effective for visitors, with ease of access to restrooms being particularly mentioned. The existence of comprehensive child-friendly sections, including attractions such as petting animals, carousels, and train rides, cater very well to family visits. Moreover, the presence and helpfulness of staff and volunteers tend to receive commendations, contributing to the overall positive impression. Educational initiatives in the form of animal talks, feeding times, and QR codes linking to expert videos increase the educational value of visits.

Concerns and Threads

Some visitors report a less-than-ideal experience with amenities, such as the need for additional baby changing areas and the occasional closure of food stands. Weather and seasonality affect the availability and visibility of animals, with cooler temperatures and rainy conditions leading to some animals being moved out of sight to indoor habitats, potentially diminishing the guest experience. While educational efforts are evident and appreciated, some guests feel that these offerings are somewhat limited and that there is room for more in-depth information about the animals. The mixed level of access to exhibits during different seasons seems to be a recurring critique, suggesting room for improvement when it comes to consistent year-round visitor engagement.

Frequently asked questions about Zoo Atlanta

What amenities are available for families with small children at Zoo Atlanta?

Families with small children can look forward to several amenities such as a children's section with petting animals, carousels, a train ride, playground, and tree climbing. There are also multiple restrooms around the zoo, but guests have mentioned the need for more baby changing areas.

Does the viewing of animals at Zoo Atlanta get affected by weather conditions?

Yes, the visibility and accessibility of certain animals at Zoo Atlanta can be affected by weather conditions. Cooler temperatures and rain can lead to animals being housed indoors which might limit visibility for guests. Planning a visit accordingly and checking the day's conditions may help in ensuring a fuller experience.

What educational opportunities does Zoo Atlanta offer?

Zoo Atlanta provides educational content through small plaques with information about each animal, QR codes leading to videos from animal experts, and a schedule of animal talks and feedings available on their website. While the educational value is high, some guests express a desire for more in-depth information at more exhibits.

Recent customer reviews and testimonials for Zoo Atlanta

Zoo Atlanta
Clarke Eads
4-Star
4 days ago
Great zoo and even better to see the pandas before they are gone. luckily, we went on a day where we were able to see a good amount of the animals. a lot of the staff were walking around and talking about the animals which was great. I just wish there were more baby changing areas and restrooms kind of randomly around. Some of the food stands were closed, but we did get a nice warm pretzel, which was really good! You should definitely walk around two or three times because it is easy to miss something. The map was somewhat helpful, but looking around was the best course of action. We will definitely be back!
Zoo Atlanta
Lane Stevenson
4-Star
6 days ago
Great time, reasonably priced. Nice to see the pandas while they're still in the US. Was a bit cool on a weekday morning and the zoo was pretty empty and the animals were active. Parking was easy in the lot directly in front of the entrance.
Zoo Atlanta
Ayushman
4-Star
3 weeks ago
WOW! We had so much fun at there! We spent most of our time in the reptile area because it was cold outside and most of the animals were in indoor habitats where we couldn’t see them. They have an amazing collection of snakes and other beautiful reptiles. A whole day should be dedicated to that area. It’s a very family friendly place and the annual membership is worth it if you’re coming with family. Can’t wait to come here again! I attached some of my best shots below!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Zoo Atlanta's customers had a positive experience.

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Zoo Atlanta

Overall Rating

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A+
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Overall Rating
4.5
/5
20029
reviews
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About Zoo Atlanta

Landmarks
Huge, modern zoo housing more than 1,500 animals from 220 species, including gorillas & pandas.
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