The Freedom Tower at Miami Dade College presents an educational and cultural experience that is generally well-regarded by visitors, according to the provided reviews. Patrons appreciate the historic significance of the site, particularly its exhibition on Cuban immigration history. The establishment's cleanliness and the friendly demeanor of the staff are praised consistently, adding to the positive ambiance. However, there are recurring sentiments of dissatisfaction pertaining to the perceived scarcity of exhibits, specifically a desire for more memorabilia and a more comprehensive presentation related to Cuban refugees. Additionally, visitors lament the restriction of access to the upper levels of the tower, suggesting a missed opportunity for a better visitor experience and an enhanced view of the city. Overall, while the company has a commendable reputation for its contributions to preserving and educating on local history and culture, these criticisms suggest areas for potential enhancement that could elevate the overall customer experience.