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Williams Tower

Williams Tower Reviews Summary

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Landmarks | Houston, TX

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2800 Post Oak Blvd, Houston, TX 77056, United States

Trustguide Rating

TrustScore®
A+
A
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C
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Williams Tower?

As of Jul 14, 2024, 377 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Williams Tower's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 14, 2024
Last updated
July 14, 2024

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Williams Tower's customer reviews analysis

Williams Tower enjoys a positive reputation among those who have experienced its facilities and ambience. Reviews consistently praise the skyscraper's aesthetic appeal, both externally and internally, and it is evidently a favored backdrop for photographs, picnics, and general admiration. Its proximity to notable Houston attractions such as the Gerald D. Hines Waterwall Park and the Galleria shopping mall adds to its allure. Patrons also appreciate the clean, well-kept environment and the dog-friendly atmosphere of the surrounding areas. There is a particular appreciation for the tower's staff, with mentions of friendly and polite interactions, as well as the high quality of service provided. While some customers commend the specific elevators assigned to reach high floors swiftly, others point out the exclusive access to the upper floors, which can be a disappointment for tourists expecting panoramic views.

Positive Feedback

Customers have lauded several aspects of the Williams Tower. Chief among these are the impressive architectural beauty and the stunning silhouette it casts onto the Houston skyline, visible from a distance. The surrounding amenities, including a serene park area, modern lounge furnishings, and the proximity to the Galleria shopping mall, have also received positive remarks. The tower's well-maintained surroundings and the efficient and polite service provided by the building staff and security are frequently highlighted. Furthermore, a commendable level of cleanliness and services such as convenient parking, although paid, add to the convenience of visitors and daily users alike. The tower's dog-friendly spaces and the thoughtful gesture of distributing previous flowers to tenants reflect an overall consideration for user experience and community engagement.

Concerns and Threads

Despite many positives, there are some negative aspects highlighted in the customer feedback. One recurring point of criticism is regarding parking, which some find confusing and potentially risky due to active towing enforcement. While there is paid parking available, there seems to be a need for clearer guidance to avoid the inconvenience of being towed. Another concern is the restricted access to higher floors of the tower for tourists, setting back those who had anticipated enjoying views from the top, resulting in some disappointment. Additionally, the mention of a smelly water feature slightly tarnishes the otherwise pristine image of the tower's surroundings, suggesting a potential area for improvement in maintenance.

Frequently asked questions about Williams Tower

Can tourists access the top floors of Williams Tower for views?

Access to the upper floors of Williams Tower is restricted and generally not available to tourists. Visitors can admire the building from the outside and enjoy the surrounding area, but without a work-related appointment or other authorization, they cannot ascend to the high floors for views.

Is there parking available at Williams Tower, and what are the costs?

Williams Tower offers paid parking at a rate of approximately $3 per hour. It is advisable to use the designated parking areas to avoid the possibility of being towed, especially since there are towing-enforced zones around the property.

Are there any dining or shopping amenities nearby Williams Tower?

Yes, Williams Tower is situated adjacent to the Galleria shopping mall, which offers a variety of dining and shopping options. Visitors can reach the mall with a short walk, making the tower's location convenient for those looking to combine their visit with shopping or dining experiences.

Recent customer reviews and testimonials for Williams Tower

Williams Tower
Tasnim Ara Islam
5-Star
3 weeks ago
The Williams Tower is one of the skyscrapers in Houston. The 64 storied building is 909 feet high long. It is located adjacent to the Galleria shopping mall and Gerald D. Hines Waterwall Park, offering a breathtaking view. The building is visible up to 40 miles away while driving on clear nights. The park between the tower and the water wall is a serene spot for picnics and photoshoots. People parks next to the waterwall and that area is prone to tow cars; so go for the adjacent paid parking ($2 for 0.5 - 1 Hour) or park at Galleria mall for free and walk to the tower to admire the view.
Williams Tower
Haruka Meyer
5-Star
5 months ago
If the weather is nice, you can probably go there and have a picnic. Great atmosphere, the site is well kept, clean, dog friendly. The water feature is quite amazing!
Williams Tower
S!R JONATHAN W!LL!NGHAM
5-Star
a year ago
One of Houston's most iconic skyscrapers! The Williams tower is absolutely beautiful from inside and out. If you look at it from certain point of views, you'll be able to see "the cats" silhouette from certain distances. The ground floor inside of this gem has beautiful modern lounge chairs/tables, artwork, and a breakfast bar spot for coffee/bagels. I worked at Fleming, Nolensville, & Jez law firm located on the 40th floor which is a breeze to get to from the specific elevators that take you to certain floors. The Williams tower building staff and security are all friendly and polite. Also, the Galleria mall is situated near the building in which you can take a short 6-10 minute walk to the Galleria w/out actually having to leave the Williams tower.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Williams Tower's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%
More details
Williams Tower

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
377
reviews
Excellent
Good
Average
Fair
Poor
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