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Wahaca Covent Garden

Wahaca Covent Garden Reviews Summary

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Mexican Restaurants | London

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66 Chandos Pl, London WC2N 4HG

Trustguide Rating

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A+
A
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C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Wahaca Covent Garden?

As of Mar 13, 2024, 4030 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Wahaca Covent Garden's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024

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Wahaca Covent Garden's customer reviews analysis

Wahaca Covent Garden has garnered commendation for delivering a positive dining experience, emphasized by its excellent service, authentic Mexican flavors, and accommodating nature towards dietary requirements. The setting of the restaurant contributes to its vibrant atmosphere, which is complemented by a Mexican-themed interior and accommodating staff. Patrons appreciate the thoroughness with which the establishment handles allergy precautions, including the involvement of managers in taking orders for guests with gluten intolerance. The variety and authenticity of the dishes are particularly noted, with mentions of the blackberry margarita, guacamole, pork tacos and burritos, sweet potato bravas, and potato esquites indicating a high level of culinary satisfaction. While most feedback is positive with high regards for the food's taste and the speed of service, there is a minority opinion on the underseasoning or undercooking of certain dishes and slow service during peak times. Nonetheless, the overarching customer sentiment reflects favorably upon the restaurant's gastronomic offerings and overall dining experience.

Positive Feedback

Positive customer experiences at Wahaca Covent Garden are notably characterized by the timeliness of service, the quality of food, and the helpfulness of the staff. Diners frequently commend the restaurant for its swift service, with a turnaround time often within 30 minutes. The selection of food, including a spectrum of vegan options and the specialty sweet potato bravas, receives praise for its taste and presentation. The engaging atmosphere enabled by the Mexican-themed décor and the structured table arrangements contributes to the overall pleasurable experience. Dietary accommodations are a highlight, with diverse vegan and gluten-free menus along with precise allergen information, perfectly suiting those with specific dietary needs. The restaurant's attentive approach to allergies and the educated staff are appreciated. Additions like the blackberry margarita and various sides are seen as culinary delights, while the clear menu markings provide practical guidance for health-conscious customers.

Concerns and Threads

On the downside, there are some areas where Wahaca Covent Garden has room for improvement based on customer feedback. A recurrent issue pertains to the occasional slow service, particularly during peak times, which detracts from the otherwise efficient service reputation. Some customers have flagged disappointments with specific dishes, such as the mushroom enchiladas and seasonal veg, which have been described as bland or undercooked. Furthermore, there is a note of dissatisfaction regarding the limited options for vegetarians and Muslims, signaling a need for a more inclusive menu. Price perception is mixed, with some customers finding the prices high relative to other establishments. An isolated complaint about the electronic payment system failing and affecting the ease of transaction has been mentioned, alongside a critique of a non-alcoholic margarita perceived as subpar value for its cost.

Frequently asked questions about Wahaca Covent Garden

Are there gluten-free options available at Wahaca Covent Garden?

Yes, Wahaca Covent Garden takes significant precautions for gluten-free/celiac customers, including changing gloves and using allergy flags to ensure food safety. Gluten-free options are readily available, and management takes an active role in overseeing such orders.

Is Wahaca Covent Garden suitable for vegetarians and vegans?

Certainly, the restaurant offers a variety of vegetarian and vegan dishes, and the menu is well-marked with options that can be 'veganised'. Staff at Wahaca are knowledgeable and helpful regarding dietary preferences.

How is the atmosphere at the Wahaca Covent Garden location?

Wahaca Covent Garden is known for its Mexican-themed atmosphere that adds vibrancy to the dining experience. Even when the restaurant is not busy, patrons note that the atmosphere remains lively and enjoyable.

Recent customer reviews and testimonials for Wahaca Covent Garden

Wahaca Covent Garden
Charles Vega
5-Star
5 days ago
Wahaca Covent Garden is an excellent restaurant just off of the Main Street. The paper menus double as placemats, it’s helpful to keep them around as you’ll likely order more than one round of food. The blackberry margarita is sweet with a nice sour element which I found really tasty. The guacamole is simple and delicious - just avocado salt and lime. The pork is the best meat we had, both in the tacos and the burrito. The rainbow is also filling and tasty. Our favorite thing we had was a holiday special of potato esquites. The second time we went on our week-long trip they didn’t have them - what a shame!! We got the sweet potato bravas as. Side dish instead and they were also excellent! The smoky hibiscus dip reminds me of a more flavorful barbecue sauce! This place takes precautions for gluten free/celiac. They change their gloves and put allergy flags so you know what food is safe for you. A manager is also required to take your order to make sure that they’re serious about the allergy. Overall one of the best places we ate at in London!
Wahaca Covent Garden
Priya Sheth
5-Star
3 months ago
The service was super fast and we got our food within 30 minutes of being there. The food was super tasty too - I would recommend the cauliflower, vegan chicken tacos and nachos! We weren't super fans of the mushroom enchiladas but it was still nice.
Wahaca Covent Garden
Jamie Bruton
5-Star
4 weeks ago
Great atmosphere you walk in from the ground floor and walk downstairs to a very Mexican themed restaurant. Staff were friendly and helpful and helped explain the different dishes and drinks. We ordered the favourites set menu and everything was great besides the seasonal veg which was undercooked and bit bland. But overall really good and would visit again. Thanks to Andre our waiter👏
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Wahaca Covent Garden's customers had a positive experience.

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Wahaca Covent Garden

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
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Overall Rating
4.3
/5
4030
reviews
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About Wahaca Covent Garden

Mexican Restaurants

Mexican restaurant with a lively soundtrack for small plates of market-style food & cocktails.

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