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Wahaca Reviews Summary

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Mexican Restaurants | Edinburgh

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16 S St Andrew St, Edinburgh EH2 2AU

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Wahaca?

As of Apr 13, 2024, 1824 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Wahaca's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 13, 2024
Last updated
April 13, 2024

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Wahaca's customer reviews analysis

The reputation of Wahaca Edinburgh is consistently positive among the customer reviews provided. The restaurant's ambiance, especially around Christmas, is described as 'buzzing' and inviting, significantly contributing to the overall customer experience. The staff's friendliness and efficiency are repeatedly mentioned, marking customer service as a strong point for the establishment. Furthermore, the attention to dietary needs and serious regard for allergies are highly appreciated, reinforcing Wahaca's reputation for accommodating various dietary requirements with tasty options. The food quality is recognized as top-notch, often compared positively to authentic Mexican cuisine, with specific praise for the variety and freshness of ingredients. The notion of generosity in portions and the idea of value for money also stand out as recurring themes. These positives are occasionally contrasted with minor criticisms, but overall, the reviews reflect a well-regarded dining establishment with a robust affinity among its patrons.

Positive Feedback

Wahaca Edinburgh shines in its customer service, with multiple reviews highlighting the staff's friendliness, helpfulness, and efficiency. The variety of the menu is a recurring positive aspect, appealing to different tastes and dietary restrictions while maintaining high quality and freshness of ingredients. Customers appreciate the range of vegetarian and vegan options that go beyond mere salads, addressing health and ethical considerations. The ambiance of the restaurant contributes to the positive feedback, with its lively atmosphere described as a suitable and enjoyable setting for various occasions, from routine visits to special events. The ability to cater for larger groups without compromising on food or service quality adds to the positive customer experience, making Wahaca Edinburgh a recommended choice for diverse dining needs. Additionally, innovative touches like QR code bill payments and complimentary refills of tortilla chips are met with customer approval, enhancing convenience and the overall dining experience.

Concerns and Threads

Despite an overwhelmingly positive reception, Wahaca Edinburgh's experiences are occasionally marred by minor imperfections. Some customers found the tacos smaller than expected, although this was counterbalanced by the generous filling and overall satisfaction with taste. There was also a mention of high saltiness in the halloumi cheese taco, suggesting that seasoning levels might not align with all palates. While many applaud the restaurant's attention to dietary restrictions, it is noted that the gluten-free menu, although great, has limited options. Furthermore, an incident of messy eating due to dripping oil from the chicken and avocado wraps indicates that presentation and practicality of some dishes might need slight adjustments for an even more polished customer experience. Lastly, the absence of churros on one occasion led to minor disappointment, pointing to the importance of menu consistency to meet customer expectations.

Frequently asked questions about Wahaca

Does Wahaca Edinburgh cater to dietary restrictions and allergies?

Yes, Wahaca Edinburgh is recognized for its serious approach to allergies and offers a range of vegetarian, vegan, and gluten-free options to cater to various dietary restrictions.

Is Wahaca Edinburgh suitable for large groups and special occasions?

Absolutely, the restaurant receives positive feedback for its ability to accommodate larger groups, providing a varied menu and consistent service, making it a recommended venue for birthdays and other special occasions.

Are there any unique features that enhance the dining experience at Wahaca Edinburgh?

Wahaca Edinburgh offers innovative features such as the ability to pay your bill through a QR code for added convenience, and several reviews mention free refills of tortilla chips which customers find appealing.

Recent customer reviews and testimonials for Wahaca

Wahaca
Ajay Bathija
5-Star
3 months ago
The Mexican place to go to when you are in london we loved to so much that we went here 3 times in the period of 15 days and was feeling it has potential to call us more and more . Loved the ambiance and the food has some fresh ingredients and you can feel in the taste . We have been there around xmas time so the place was super buzzing . Loved the guy waiting on us and he was super friendly. Love the idea and so happy that allergies are taken seriously and they ask you and know you well and do their very best to make sure that it doesn’t trouble you. Vegetarian options: Some yummy food for sure You won’t be disappointed
Wahaca
Alana Stewart
5-Star
2 months ago
I’ve been here a few times now and every time has been a good experience! I’ve been with just my partner and also with a larger group and the food and service is always good. It’s a good choice for larger groups as the menu has a decent variety of food and can cater to many different needs. The cocktails here are also lovely and I haven’t been disappointed with one yet. Highly recommend coming here, but if it’s an evening you’re thinking about I’d book just in case as it can get busy!
Wahaca
Elly
5-Star
a month ago
Great atmosphere, tasty tacos, higher end of Mexican food but quality and taste absolutely worth it , margaritas so amazing felt like I was on holiday ! I have a big appetite I ordered the Halloumi cheese taco which had a nice pinapple salsa the cheese squeaks against your teeth it was a little bit salty but it was still delicious, the beef gringa taco soo juicy and with that grill cheese inside was so yummy definitely my favourite, then I ordered a battered fish taco which was crispy flaky fish which was delicious too , the veggie nachos were delicious and the hummus and tortillas chips was also very yummy the hummus was smooth and not Chunky which I liked , I shared the nachos and hummus but had 6tacos which was very filling they had no churros that’s day which was sad, the tacos looked small when they first arrived but after eating 4 and a few nibbles you can get really full 6tacos as you get 2 of each mostly is enough and if you order some sides as well really good to go with people who like to share
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Wahaca's customers had a positive experience.

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Wahaca

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
1824
reviews
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About Wahaca

Mexican Restaurants
Mexican restaurant with a lively soundtrack for small plates of market-style food & cocktails.
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