Bodega Cantina | Birmingham logo

Bodega Cantina Reviews Summary

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Mexican Restaurants | Birmingham

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12 Bennetts Hill, Birmingham B2 5RS

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Bodega Cantina?

As of Apr 25, 2024, 2574 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Bodega Cantina's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

able to accommodate us without issue

vibrant atmosphere and welcoming hospitality

absolutely beautiful chorizo burrito

food on the whole was amazing

Natchos salad is amazing

Lovely inviting looking place

weird smell to the downstairs

left me starving

wait for over 20 mins

made me sick when I got home

slow service

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 25, 2024
Last updated
April 25, 2024

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Bodega Cantina's customer reviews analysis

Bodega Cantina in Birmingham generally maintains a positive reputation among its customers, attributable to its ability to manage large groups, provide attentive service, and offer a diverse and flavorful menu especially noted for its authentic Mexican dishes. However, the reviews reflect a spectrum of experiences from exceedingly satisfactory to suboptimal. Recurring praise is directed at Bodega Cantina's accommodation for large parties, the unique and well-liked dishes such as the cola wings, chicken mole burrito, vegetarian burrito bowl, and crispy cauliflower tacos. Contrastingly, concerns around ambience due to weird smells in the downstairs area, a dimly lit environment, occasional slow service, and some instances of inadequate portion sizes have been noted. These contrasting experiences indicate that while the establishment excels in certain aspects, there are areas, particularly in customer experience and atmosphere, that appear in need of addressing to maintain consistency in service quality.

Positive Feedback

Bodega Cantina receives commendations for several aspects of its customer experience: its capability to adeptly host large groups, excellent staff service, and flavorful menu options catering to diverse dietary requirements, including vegetarian choices. Standout dishes mentioned include the vegetarian burrito bowl and crispy cauliflower tacos, which are hailed for their symphony of textures and flavors. Moreover, customers appreciate the restaurant's warm and friendly welcomes, with a special nod to attentive and accommodating staff members who make concerted efforts to address specific customer needs such as allergies. The homemade nachos and generous portion sizes provided at a great price point are also factors contributing positively to the customer experience.

Concerns and Threads

Though Bodega Cantina shows strengths in certain areas, a number of reviews emphasize elements that detract from the overall experience. Customers have pointed out a peculiar smell in the downstairs dining area and uncomfortable lighting conditions as detrimental to the ambiance. Despite compliments on certain meal options, there were several incidences where portion sizes were found lacking, leading to customer dissatisfaction regarding value and satiety. Service inconsistencies, as reported by some diners, included slower-than-expected service, unfulfilled drink offers, and awkward seating arrangements during peak hours. One customer's report of illness following their meal at the cantina adds to the negative aspects that could potentially tarnish the restaurant's reputation if not properly addressed.

Frequently asked questions about Bodega Cantina

Can Bodega Cantina accommodate large groups?

Yes, Bodega Cantina is capable of accommodating large groups and may offer private areas such as the downstairs space for such events.

Does Bodega Cantina offer vegetarian options?

Yes, Bodega Cantina offers a range of vegetarian options, including a praised vegetarian burrito bowl and crispy cauliflower tacos.

How is the lighting and ambiance in the restaurant?

While many find the atmosphere vibrant, some customers have reported an uncomfortably dark setting, particularly during the day, and an occasional strange smell in certain dining areas.

Recent customer reviews and testimonials for Bodega Cantina

Bodega Cantina
Leslie Pang
4-Star
5 months ago
We were in a big group of 20 and they were able to accommodate us without issue, taking the downstairs area just for us which was really nice. The staff were also excellent and were very fast with service. Considering there were so many of us, it was great to see that they had prepared well. The food was mostly good, with some of the portion sizes being larger than I could handle. My picks were the cola wings, chicken mole burrito and the mango strawberry dessert. The cola wings and the mango dessert were my favourites of the night. The only slight downside to the experience was that there was a weird smell to the downstairs. You do adjust to it after a short while, but definitely something to be improved on. But overall a good experience.
Bodega Cantina
Vasisht Ram
4-Star
3 weeks ago
Bodega Cantina beckons with a vibrant atmosphere and welcoming hospitality, offering a culinary journey even for those new to Mexican cuisine. The Vegetarian Burrito Bowl is a standout, featuring hearty mushrooms, sweet potatoes, and vibrant veggies atop fluffy spicy rice—a symphony of flavors and textures. Equally tempting are the Crispy Cauliflower Tacos, where crunchy cauliflower meets tangy slaw and creamy sauce, creating a delightful combination for any palate. Bodega Cantina transcends cultural boundaries with its inviting ambiance and mouthwatering dishes. Whether you're a seasoned vegetarian or simply seeking bold flavors, this restaurant promises a culinary adventure like no other.
Bodega Cantina
Martyn French
4-Star
4 months ago
Lovely place, it was very packed which is great to see however we were seated right in-between the door and a large staff night out. As people who were out on a date it was loud and alot especially when the shots came out for the large table, maybe these could be placed in their own section or near other large groups. Food wise, absolutely beautiful chorizo burrito and sweet potato fries, however the size of it left me starving, there was no salt and pepper on the table, no offer of sauces, took a while to come, then we weren't offered any extra drinks, were all finished for about 30 minutes before we had to shout for the bill and then it took an extra 15 after that before we actually got it. Me personally, lovely food but portions wise is the main reason I don't think I'd come back unfortunately.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Bodega Cantina's customers had a positive experience.

Positive
60%
Neutral
10%
Negative
30%
More details
Bodega Cantina

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
2574
reviews
Excellent
Good
Average
Fair
Poor
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About Bodega Cantina

Mexican Restaurants
Vibrant and quirky interior in restaurant and downstairs bar serving South American food and drinks.
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