Featured review

As of Jun 18, 2024, 262 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Vita Body Club's customer reviews analysis

Evaluating Aviva Medical Spa through recent customer reviews indicates a predominantly positive reputation, marked by exceptional customer experiences and professional service delivery. The spa seems to excel in personalized care, with staff members like Valeriya and Sofia frequently earning commendations for their expertise, attentiveness, and friendly demeanor. Treatments such as Evolve X, Candela full-body laser hair removal, and Morpheus8 are highlighted for delivering transformative results, enhancing customer satisfaction and confidence. The ambiance of the spa is consistently described as clean, inviting, and professionally elegant, contributing to the overall favorable impression. However, an isolated incident involving a staff member engaging in unprofessional online behavior has marred the spa's image for at least one client. This incident stresses the importance of employee conduct both inside and outside the workplace, as it reflects on the company's reputation.

Positive Feedback

Customers of Aviva Medical Spa praise several key aspects of their experience. Firstly, the staff, particularly Valeriya and Sofia, are repeatedly mentioned for their knowledge, professionalism, and welcoming nature. Customers appreciate the personalization of services, feeling that treatments are tailored specifically to their needs. The spa's pristine environment and design are also noted as enhancing the relaxation and luxury experience. Positive service outcomes, like improved skin appearance and confidence post-treatment, reinforce customer loyalty and satisfaction. The additional perks, such as the quality subscription service and amenities like complimentary snacks, add value to the customer experience, making Aviva favored by many.

Concerns and Threads

Despite the overwhelming positivity in the feedback, Aviva Medical Spa faces reputational challenges stemming from unprofessional behavior by an employee outside of the spa. The incident, involving a staff member named Viktoriya, who was observed belittling others in an online setting, reflects poorly on the company and indicates potential issues with staff conduct or the vetting process. This behavior has led to a loss of at least one client who previously referred others to the spa. Such instances highlight a critical area for improvement, as they can significantly impact client perceptions and can potentially undermine the otherwise positive experiences shared by other visitors.

Frequently asked questions about Vita Body Club

What kind of treatments can I expect at Aviva Medical Spa?

Aviva Medical Spa provides a variety of personalized treatments, including Evolve X, Candela full-body laser hair removal, Morpheus8, facials, massages, and more, tailored to meet individual beauty and skincare needs.

Is the staff at Aviva Medical Spa experienced and professional?

Yes, customers highlight the staff's professionalism, expertise, and welcoming nature, particularly commending staff members like Valeriya and Sofia for their exceptional service and knowledge.

Has there been any notable negative feedback concerning Aviva Medical Spa?

While the majority of feedback is positive, there has been an incident of unprofessional conduct by an employee named Viktoriya outside of the spa environment, which resulted in negative impressions and the loss of a customer.

Recent customer reviews and testimonials for Vita Body Club

Di See do

1-Star

2 weeks ago

I unfortunately, had the unpleasure of watching the front desk receptionist of this establishment, Viktoriya arguing with and belittling someone on social media via an Esthtician Support Group. Not only did she belittle other estheticians and the services they offer because “they’re lame” but she continued to talk about how she was the owner of this establishment & she was better than them & makes more money then them. Although, she’s only a front desk worker, she is a representation of this office & her belittling the same niche of people in which she works for is disgusting & shouldn’t be allowed. I will now tell everyone about this girl & will never recommend this place again. I will not support a business in which the employees belittle the very same people they work with. I have sent numerous people to this place because Val is amazing, but i unfortunately will never recommend them again. Please do better when hiring associates, they represent you as a whole. I am a client and I am choosing to remain unnamed as I will take a silent leaving over an argument with these girls any day.

andrea diaz

1-Star

3 months ago

I recently had the pleasure of visiting Aviva Medical Spa located in the vibrant Design District, and I must say, it exceeded all my expectations. From the moment I stepped through the door, I was greeted with a sense of tranquility and cleanliness that immediately put me at ease. The staff at Aviva are nothing short of amazing. Not only are they welcoming and friendly, but their knowledge and expertise in various treatments are truly impressive. They took the time to understand my concerns and tailor a treatment plan specifically for me, making me feel like royalty every step of the way. Now, let's talk about RESULTS. I underwent the Evolve X treatment for my stomach, and the results were nothing short of transformative. Not only has it immensely improved the appearance of my stomach, but it has also given me a newfound confidence that makes me feel hot and sexy. Overall, my experience at Aviva Medical Spa was exceptional. From the pristine environment to the outstanding staff and effective treatments, I cannot recommend this place enough. If you're looking to enhance your beauty and indulge in a little self-care, Aviva is the place to be.

luis jara

1-Star

7 months ago

I recently had a fantastic experience at this beauty spa, and I can't recommend it enough. What sets this place apart is their exceptional subscription service. I love going here with my girlfriend because they have a great subscription. The staff is incredibly skilled and attentive, ensuring that every visit is a rejuvenating and relaxing experience. The spa's ambiance is soothing, and their range of services is impressive. From facials to massages, they have it all. I always leave feeling refreshed and pampered. If you're looking for a top-notch beauty spa with an excellent subscription option, this is the place to go.

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Vita Body Club Reviews Summary

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Featured review

Vita Body Club's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Vita Body Club

What kind of treatments can I expect at Aviva Medical Spa?

Is the staff at Aviva Medical Spa experienced and professional?

Has there been any notable negative feedback concerning Aviva Medical Spa?

Recent customer reviews and testimonials for Vita Body Club

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Overall Rating

About Vita Body Club