Common feedback includes praise for rapid triage, thorough communication, and clear explanations of treatments and options. Customers appreciate practical touches such as clean facilities, minimal waiting times, and assistance with financial processes. Several reviewers mention follow-up touches like sympathy cards or communications, alongside attentive aftercare and inclusive guidance throughout procedures, showing consistent operations across a range of urgent scenarios.
Overall, Vets Now Glasgow is regarded as a professional and deeply caring animal hospital serving the Glasgow area. Its reputation is built on clear communication, consistent emergency response, and a genuine commitment to the wellbeing of clients’ pets. Many reviewers would return in the future or confidently recommend the service locally.