AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
VetMED Emergency & Specialty Veterinary Hospital logo

VetMED Emergency & Specialty Veterinary Hospital Reviews

Rated 4.3 based on 1443 Reviews

20612 N Cave Creek Rd, Phoenix, AZ 85024, United States

Vets Phoenix

Published on
February 21, 2024
Last updated
June 18, 2025

Reviews Summary

Overall, customer sentiment toward VetMed Emergency Veterinary Service is overwhelmingly positive. Reviewers consistently note compassionate care, attentive listening, and patient communication by both veterinarians and support staff. The names of specific doctors, such as Dr. Parker and Dr. Song, are mentioned in a favorable light, with staff frequently described as knowledgeable and understanding. While the emotional nature of euthanasia appointments is cited, feedback remains constructive with gratitude for the staff’s empathy.

Common feedback includes themes of comprehensive care, detailed communication regarding pets’ conditions, and frequent updates throughout veterinary procedures. Many reviews highlight extra steps, such as personalized aftercare and follow-ups, as well as thoughtful touches that help ease stressful situations. Customers also mention efficient front desk check-ins, swift response times, and the ease of visits, underscoring strong operational reliability.

VetMed Emergency Veterinary Service is regarded as a dedicated and reliable provider for emergency animal care in its region. Customers express lasting trust and appreciation for consistent, skilled service and genuine compassion, especially during difficult visits. This contributes to a strong reputation locally for both professionalism and empathetic support.
Read more

What Customers Are Saying About VetMED Emergency & Specialty Veterinary Hospital?

skilled,comprehensive and compassionate

our whole experience there was great

care we received was amazing

outstanding with Brodie and us

incredibly helpful and made me feel comfortable

treated by kind, compassionate and truly caring staff

much compassion and care

all amazing 🤩

extraordinary compassion and kindness

went above and beyond

Trustguide extracts key phrases from reviews about VetMED Emergency & Specialty Veterinary Hospital and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of VetMED Emergency & Specialty Veterinary Hospital's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

VetMED Emergency & Specialty Veterinary Hospital Ratings

5

As of Based on 1443 revies as of Feb 21, 2024

VetMED Emergency & Specialty Veterinary Hospital Score

100%

As of Based on 1443 revies as of Feb 21, 2024

Got a busrning question about VetMED Emergency & Specialty Veterinary Hospital?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jun 18, 2025, 1443 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of VetMED Emergency & Specialty Veterinary Hospital's publicly available reviews View source

Joy Carlson rated VetMED Emergency & Specialty Veterinary Hospital 5 stars
a week ago
Care our Kitty received was skilled,comprehensive and compassionate. The Vet tech was very compassionate and really took the time to hear out concerns. Dr. Parker provided expertise and care and really spent the time listening and responding to our questions and concerns. What I appreciated most was the time that the Doctor spent caring for and discussing our cats condition with us
Rina Geist rated VetMED Emergency & Specialty Veterinary Hospital 5 stars
6 days ago
I took my pit-bull Dolly to Dr. Song at Vetmed. He was amazing with her and took his time answering all my questions. I felt very well taken care of. He came up with a plan of action to combat her horrible, ongoing skin, allergies. I felt well taken care of, and I felt he truly cared. Also, I have to give a shout out to the whole staff His Vet tech was amazing. Very professional and friendly. Front desk girl was very nice. Our whole experience there was great and it’s very rare to get such great care these days. Customer service has definitely taken a hit in most places but not here you’ll have a great experience. The prices were very reasonable for a specialty Vet.
Breanna Helm rated VetMED Emergency & Specialty Veterinary Hospital 5 stars
6 days ago
I felt everyone was warm and compassionate. Even with CIA's condition they were positive and always answered my questions when I had them. The care we received was amazing. All vet techs were so sweet and caring. The Drs were knowledgeable and supportive. They all stood out in their own way and I commend them for it. What I appreciated most was the care my cat received. They did not give up on her and informed me of her condition daily.

Frequently Asked Questions About VetMED Emergency & Specialty Veterinary Hospital

How thorough is VetMed Emergency Veterinary Service's communication during emergency visits?

Reviews indicate that VetMed staff frequently offer timely, clear updates and explanations throughout emergency procedures, ensuring pet owners are kept informed about their animal’s condition and treatment plans.

Does VetMed provide support for difficult or end-of-life veterinary decisions?

Yes, VetMed is noted for its compassionate approach when handling euthanasia or severe diagnoses, offering comfort rooms and empathetic guidance to pet owners during challenging moments.

How quickly can my pet be seen at VetMed Emergency Veterinary Service?

Customers report efficient check-in procedures and prompt attention from staff upon arrival, with many pets being seen almost immediately during time-sensitive or emergency situations.

About VetMED Emergency & Specialty Veterinary Hospital

Vets
VetMed Emergency Veterinary Service provides emergency veterinary care for pets in a clinical setting. The company focuses on addressing urgent medical needs, including surgeries, diagnostics, and specialty treatments for animals such as dogs and cats. Services are facilitated through appointments and immediate visits for crises or severe conditions.

Veterinary services at VetMed are delivered by a team consisting of veterinarians, vet technicians, and support staff. The workflow involves initial intake, consultation with doctors, thorough diagnostics, clear communication with pet owners, and follow-up or aftercare instructions. Processes are designed to accommodate both critical cases and end-of-life care in a supportive manner.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
13923902547046061208
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.