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Town Hall Battery Company Ltd

Town Hall Battery Company Ltd Reviews Summary

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Car Body Shops | Leeds

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8 Milnes St, Leeds LS12 1DY

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Town Hall Battery Company Ltd?

As of Mar 13, 2024, 111 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Town Hall Battery Company Ltd's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 29, 2024
Last updated
March 13, 2024

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Town Hall Battery Company Ltd's customer reviews analysis

The reputation of Town Hall Battery Company Ltd appears to be largely positive, based on recent customer reviews. The company is often praised for its expertise, which dates back to 1936, indicating a rich history and likely a well-established set of skills related to battery service and maintenance. Customers consistently highlight the quality of service, mentioning quick, efficient, and friendly interactions with the staff. The mention of fair prices suggests that the company offers competitive rates, adding to its appeal. Additionally, the reviews suggest that the company does not only cater to walk-in clients but also offers roadside assistance, highlighting flexibility and a customer-centric approach. A trend regarding the staff's ability to handle complex installations and offering transparent information when presenting options is also notable, which enhances customer trust and satisfaction.

Positive Feedback

Key positive themes emerge from customer feedback regarding Town Hall Battery Company Ltd. Reviews consistently praise the swift and efficient service, with examples of rapid response times, such as immediate tire replacements and on-site battery installations within 30 minutes. Customers express appreciation for the friendly and transparent nature of the staff, indicating a welcoming and trustworthy environment. Moreover, the company's ability to provide in-depth service checks, such as ensuring no related issues, signifies a thoroughness in their work. There is also a repeated mention of the business being family-owned, which seems to resonate well with customers, perhaps due to the inherent impression of reliability and personal touch in service delivery. The convenience of location, the ease of booking, and the friendliness of the premises are additional positive aspects that support the company's solid reputation.

Concerns and Threads

Despite the overwhelmingly positive feedback, the data provided does not explicitly contain negative customer experiences or critiques regarding Town Hall Battery Company Ltd. However, one minor negative aspect discernible is the company's physical location being described as 'tucked away' and 'easy to pass by,' which may indicate that first-time customers might experience difficulty in finding the place. This could impact the company’s visibility and accessibility to potential new customers. There are no other direct indications of negative experiences in the reviews provided.

Frequently asked questions about Town Hall Battery Company Ltd

Does Town Hall Battery Company offer roadside assistance?

Yes, Town Hall Battery Company provides roadside service, as shown by a customer review where a new battery was fitted at the roadside within 30 minutes.

Is it possible to get same-day service at Town Hall Battery Company?

It appears that same-day service is possible as customers have reported getting tires replaced and batteries changed within an hour, and quick next-day delivery for special orders.

Are the prices at Town Hall Battery Company competitive?

Based on customer feedback, the prices at Town Hall Battery Company are fair and represent good value for money, suggesting competitiveness in their pricing.

Recent customer reviews and testimonials for Town Hall Battery Company Ltd

Town Hall Battery Company Ltd
Tony Crooks
5-Star
a month ago
I have no problem recommending the guys at Town Hall Battery Co. They definitely know what they are doing, even though they've only been going since 1936.. Good installation of my new battery, despite the nest of wires and stuff in the way. Friendly and good natured and fair prices. Recommended A++.
Town Hall Battery Company Ltd
Ann Parfitt
5-Star
a month ago
Danny replaced my tyre today, he ordered me one within the hour. They are so friendly I would highly recommend this family business
Town Hall Battery Company Ltd
Steven Paul Walker
5-Star
2 weeks ago
Wanted replacement battery urgently for Vauxhall Insignia. Called in and they had one in stock. Quick efficient service.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Town Hall Battery Company Ltd's customers had a positive experience.

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Town Hall Battery Company Ltd

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
111
reviews
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Good
Average
Fair
Poor
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About Town Hall Battery Company Ltd

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