The Gym Group Leeds Meanwood generally boasts of a positive reputation, characterized by references to friendly and supportive staff, spacious facilities, and cleanliness. Clients appreciate the personal assistance from staff members like Molly, Josh, and the management including Nigel and Dario, praising their approachability and providing a motivating gym environment. The value for money factor with reasonable pricing is also consistently applauded. On the downside, patrons have voiced concerns about the lack of specialized equipment, particularly for glute-focused exercises, which are becoming increasingly popular. Furthermore, some customers noted operational issues such as broken equipment and inefficient air conditioning, while others mentioned hygiene problems with dust accumulation and a peculiar odor persisting within the premises. Recurring themes include commendations for individual staff members, the physical space the gym provides, but also a critique of equipment variety and facility maintenance.
Key positive aspects of The Gym Group Leeds Meanwood include a clean environment and a friendly, supportive staff, praised for their assistance to gym-goers. The gym's spaciousness is frequently mentioned, suggesting a comfortable workout space with ample room for various activities. Clients have highlighted the exceptional service provided by individual staff members, such as Molly, Josh, Nigel, and Dario, who add a personal touch to the experience. Additionally, the 24/7 availability of the gym with amenities like showers, toilets, and car parking facilities further contribute to customer satisfaction. Overall, the gym is described as offering good value for money and creating an inclusive and enjoyable atmosphere for its members.
Feedback has identified several areas needing improvement at The Gym Group Leeds Meanwood. A noticeable concern is the shortfall in equipment variety, especially glute-focused machines, which are sought after by many female clients. The lack of maintenance on broken treadmills and the replacement of essential items like a second punchbag and rope attachments reflect on the efficiency of the facility's response to equipment needs. Hygiene issues have been reported, with descriptions of the gym being unclean, harboring strange smells, and housing outdated equipment. Customer experiences regarding staff have been a mixed bag, with some instances of perceived rude behavior affecting the overall experience. Clients have complained about inefficient air conditioning and the open-plan layout, which lacks privacy during classes and workouts.
Yes, The Gym Group Leeds Meanwood offers a range of equipment, although some customers feel there is room for improvement in terms of variety and quantity, particularly for glute-focused training machines.
Many reviews commend the staff for being friendly and supportive, with specific shoutouts to staff members who have gone above and beyond in assisting gym-goers. However, there are some isolated reports where the staff interaction did not meet expectations.
Some members raised concerns about cleanliness and maintenance, reporting issues like dust accumulation and strange odors. While the gym undertakes regular cleaning, these reviews suggest that there is room for improvement in hygienic standards.