Featured review

As of Jul 14, 2024, 156 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Link to verified review

Sunset Gym's customer reviews analysis

Analysis of the collected customer reviews indicates that Sunset Gym has a dual-sided reputation among its clientele. Many patrons appreciate the gym's community atmosphere, the availability of specialized lifting equipment, and the cleanliness of the facility. The staff frequently receives praise for their friendly and accommodating nature, fostering a sense of belonging within a community-oriented environment. Conversely, some reviews highlight substantial concerns regarding outdated and occasionally malfunctioning equipment, with particular dissatisfaction about the leg extension and leg curl machines. Additionally, issues such as cluttered layout, limited amenities like changing rooms and lockers, and some staff's choice of loud music negatively impact the customer experience. Pricing presents a recurrent talking point; customers note disparity in the perceived value offered versus the cost of membership, especially in light of the noted shortcomings.

Positive Feedback

Sunset Gym's strengths lie predominantly in its community-focused atmosphere and specialized offerings targeting serious lifters. Positive customer feedback centers on the friendly nature of the staff and fellow gym-goers, contributing to a strong sense of community and an inviting vibe. Users also commend the vicinity's cleanliness and the existence of 'serious equipment' tailored for weightlifting enthusiasts. Customers express satisfaction with the non-crowded environment, enabling ready access to equipment. The gym's recent expansion, as noted in an updated review, contributes positively to its reputation, suggesting improvements and growth that may address some customer needs.

Concerns and Threads

Reviewers of Sunset Gym voice consistent concerns regarding the state of the facilities and equipment. A significant number of patrons are discontent with the outdated and, in some parts, broken training apparatus, such as the leg extension machine. The gym's layout is described as cluttered, complicating the user experience. Furthermore, the absence of basic amenities such as lockers and changing rooms, and occasional inconsiderate music choices by the staff, detract from the user experience. Concerns about high membership fees are amplified by these deficits, with some members feeling the offerings do not justify the price, particularly after COVID-related increases. Difficulty with parking due to the gym's location is also a practical challenge for members.

Frequently asked questions about Sunset Gym

What type of equipment does Sunset Gym specialize in?

Sunset Gym specializes in equipment designed for weightlifting and strength training, making it suitable for serious lifters looking for a robust selection of weights and weight machines.

Are there any amenities like changing rooms and lockers available at Sunset Gym?

Current reviews indicate that Sunset Gym may not offer adequate changing rooms and lockers, which is a point of discontent among some members.

Has the pricing for Sunset Gym membership changed recently?

Yes, some reviews mention an increase in membership prices, attributed to the impact of COVID-19. Prospective members should verify current rates and assess the value based on the amenities and services provided.

Recent customer reviews and testimonials for Sunset Gym

Kenan Sakarcan

3-Star

3 months ago

Good vibe and eclectic crowd. Needs a better leg extension and leg curl machine. No one needs bicep machine. Ski erg and rower should be downstairs for injured or disabled individuals to use. Leg extension machine broken. Hopefully they replace with a full ROM and seated leg curl capable one. Sunset gym goers deserve more attention to detail on equipment for 70 bucks a month.

Alex Yang

3-Star

a year ago

Ordinary gym, never super busy, overpriced. I have a gym membership and I am overall satisfied with this gym. While it is not the biggest, it still has a lot of offer. I was a bit shocked at the price, but it is not outrageous. The best part about the gym is that it is almost never busy and I can almost use whatever I want when I cam there. I can say I am overall satisfied with the gym and it covers everything I need from a gym.

Hana. Polar Bear

3-Star

5 months ago

Don’t understand from where all this good reviews Their stuff is very nice! but the gym is horrible 😳such an old equipment, dirty, no changing room, no lockers😨it is the worst gym I ever been to, the price is $85 for month which is a lot for this conditions😨

Read all reviews

Sunset Gym Reviews Summary

Trustguide Rating

What do customers say about Sunset Gym?

Own this business?

Featured review

Sunset Gym's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Sunset Gym

What type of equipment does Sunset Gym specialize in?

Are there any amenities like changing rooms and lockers available at Sunset Gym?

Has the pricing for Sunset Gym membership changed recently?

Recent customer reviews and testimonials for Sunset Gym

Satisfaction Score

Overall Rating

About Sunset Gym