Staff is always friendly and super helpful
very welcoming and inclusive gym
love the that there is an entire floor with so many goodies
very clean compared to other gyms
they play the same repetitive boring music
staff from the front desk to management is the best
The cherry on top the rooftop pool
Vida is a welcoming, state of the art facility
The members are super friendly
the food ... is great
extremely deceptive business practices
falling apart and I get afraid of catching tetanus
they play the same repetitive boring music
mistaken for cleaning crew
charging $348 for a 12 visits
Terrible customer service and unethical business practices
they have been faking short especially when it comes to maintenance
billing department is deficient
the communication was absent
Some customers believe the membership fee is justified given the gym's comprehensive amenities and high-quality equipment, while others find it pricey, especially when taken into account the reported issues with customer service and billing.
Yes, VIDA - U Street offers a variety of fitness classes including strength training, spin, yoga, and Pilates. Customers have praised the quality of these classes, although there may be difficulties during peak hours.
VIDA - U Street is noted for its great operational hours, opening early and closing late, which accommodate a wide range of schedules. Customers find the hours to be convenient post COVID-19.