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Youfit Gyms Reviews Summary

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Gyms | Miami, FL

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7070 Coral Wy, Miami, FL 33155, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Youfit Gyms?

As of Jul 14, 2024, 788 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Youfit Gyms's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 14, 2024
Last updated
July 14, 2024

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Youfit Gyms's customer reviews analysis

Analysis of the latest reviews of YouFit Gyms suggests that the company maintains a generally positive reputation among its clientele. Customers frequently praised the cleanliness, the professionalism of the staff, particularly highlighting individuals like Pablo, and the availability of equipment, even during peak hours. The gym atmosphere appears to cater to a range of demographics who are serious about their workouts, with a noted absence of loud and distracting music. Trainers have also received commendations for their expertise. Conversely, some negative sentiments have been highlighted, particularly concerning the maintenance and cleanliness of certain gym features, such as dysfunctional machines, dirty bathrooms, and lackess equipment upkeep like missing plates and paper towels. Additionally, issues with administrative procedures, including difficulty with membership cancellations and account management, have been a source of frustration for some members. The prevalence of non-racking of weights and overcrowding in certain locations like Miami pose as disruptions to the overall experience. Nevertheless, the positive elements such as space, up-to-date training areas, and engaging front-line staff contribute robustly to the company's standing.

Positive Feedback

Positive aspects of customer feedback for YouFit Gyms highlight a consistently clean environment and well-maintained facilities. Staff members, especially front-desk personnel like Pablo, receive particular praise for their exceptional service and attention to member needs. The gym's ambiance, catering to a focused workout experience free from excessively loud music, appeals to customers across various age groups. Furthermore, an abundance of available machines ensures members can exercise without delays, contributing to a streamlined and efficient gym experience. The training staff's expertise enhances the gym's profile, instilling confidence in members who utilize personal training services. Additionally, cleanliness in high-traffic areas such as bathrooms and locker rooms is frequently mentioned as being superior, particularly when compared to competitors.

Concerns and Threads

On the downside, several members have experienced issues with unsanitary conditions, notably dirty equipment and lack of cleaning materials such as paper towels. There is also criticism regarding poorly maintained machines, with some reporting torn padding and dysfunctional bicycles and weight machines. Membership management poses other challenges, with complaints about administrative difficulties, like unnecessary account changes leading to credit issues, and convoluted cancellation processes. Miami locations specifically suffer from clientele etiquette problems, wherein users fail to rerack weights and overcrowding leads to a gym experience that feels more social than functional. Such issues can detract from the general usability of the gym and paint a less favorable picture of the gym's day-to-day operations, hovering over the company's reputation like a cloud.

Frequently asked questions about Youfit Gyms

How do I cancel my YouFit Gym membership?

Cancellation procedures have been described as complex by some members. It is advised to speak directly with the front-desk staff or to consult the membership agreement for specific details. It is important to follow the required process closely to avoid any issues with account standing.

Are the facilities at YouFit Gyms regularly cleaned and well-maintained?

Most reviews suggest that YouFit Gyms prioritize cleanliness and regular maintenance. However, there have been reports of maintenance issues such as torn padding and broken equipment. It is recommended to visit the gym for a personal assessment of its upkeep.

Are personal trainers available and qualified at YouFit Gyms?

Personal trainers at YouFit Gyms are generally commended for their effectiveness and qualifications. Members can expect professional guidance; however, it's best to consult with trainers directly to discuss specific fitness goals and training programs.

Recent customer reviews and testimonials for Youfit Gyms

Youfit Gyms
Alejandro Ramirez
5-Star
3 months ago
I’ve been going to this gym for over 3-years and I only have good things to say about it. It is always clean and you can always get a good workout in regardless of the time you go. The front desk is ran very well and always smooth operations, especially with Pablo running the show there. He’s always attentive to all members and takes care of you if you need anything. The only thing about the gym is that there are a few bicycles and machines that are dysfunctional or uneven (triceps machine), but that’s on Corporate & the Regional Manager’s fault for not being on top of that and doing their job properly. But, other than that, everything g else is fine. All of the Trainers are really great too and they know what they’re doing. Overall, this gym is great, and the people that work handling day-to-day operations are awesome! I would recommend this YouFit to anybody.
Youfit Gyms
MANNY BUENDIA
5-Star
3 days ago
Pleasant facilities, very clean, not too crowded. A mix of young and not-so-young people who go there for exercise, not to socialize. Lots of machines without annoying loud music.
Youfit Gyms
Fabian
5-Star
a month ago
No one ever cleans machines. Bathroom is dirty. Massage chairs never work. Machine padding is torn. Told me I had to make a new account for no reason. Now my past account is in collections. It is also difficult to cancel memebership. No one that works ther really knows how. Place is a mess. Go to Planet Fitness or L.A. Fitness near by.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Youfit Gyms's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%
More details
Youfit Gyms

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.1
/5
788
reviews
Excellent
Good
Average
Fair
Poor
More details

About Youfit Gyms

Gyms
YouFit Gyms offer everything from Olympic weightlifting platforms and endless cardio equipment, to small-group personal training, high-energy fitness classes, indoor pickleball and customized nutrition advice from registered dietitians.
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