The Art of Touch Therapeutic Massage Center in Atlanta appears to enjoy a robust reputation among its clientele, exemplified by a preponderance of positive feedback focused on the quality of massages, professionalism of the staff, and the ambiance of the establishment. Clients pointedly appreciate the dedication to customer satisfaction, evident through specialized services tailored to individual preferences. Personalized experiences where therapists attuned to client needs were prominently praised, as was the responsiveness of the management in instances of customer dissatisfaction. Despite the commendations, there are observations regarding higher price points compared to competitors and minor grievances concerning the ambiance of the waiting area and therapist conduct during sessions. These aside, recurring themes include the facility's cleanliness, hospitable staff, and convenient amenities like validated parking and online scheduling.
Key positive aspects derived from customer feedback include highly skilled and attentive therapists who are praised for delivering exceptional massages, often characterized as the best in Atlanta and contributing significantly to the center's reputation. The staff's professionalism and ability to create personalized relaxation experiences for clients stand out. The facility's ambiance and cleanliness also receive commendation, enhancing the overall relaxation experience. Added touches such as Valentine's Day decorations, refreshments, and a welcoming reception contribute to the luxurious feel of the services. Accessibility is another positive note, with the ability to book appointments online, including last-minute requests, which is appreciated by clients leading busy lives.
Despite the predominance of acclaim, some negative aspects can be distilled from the customer feedback. The most echoed concern is the pricing structure; several clients find the massage services at The Art of Touch to be overpriced when compared to nearby options. The waiting area comes under criticism for its limited size and overly bright lighting, which contrasts with the relaxing atmosphere clients expect in such settings. Additionally, an isolated incident involving a therapist listening to content on EarPods during a session was noted as distracting. Another significant issue relates to a customer's encounter with an unsatisfactory massage and perceived lack of empathy from the receptionist, though it is important to note that the issue was swiftly addressed by the management, reflecting a commitment to conflict resolution and customer care.
The center offers various amenities, including validated parking for two hours, an assortment of snacks in the waiting area, online scheduling options for convenience, and a serene ambiance with clean rooms and comfortable tables. The facility also features lounge relax areas and an impressive art gallery.
The Art of Touch is noted by some clients as having a higher pricing structure compared to other massage services in the vicinity. Clients who place a premium on exceptional service, ambiance, and amenities may find the prices justified, while those seeking budget-friendly options may consider looking at alternative providers.
Yes, the therapists at The Art of Touch focus on tailoring the massage experience to the individual needs of the client. They discuss areas of concern with the client before the session and adjust their techniques accordingly to ensure an effective and personalized treatment.
Our mission is to support the optimal holistic health of our guests, providing mind-body replenishment, pain relief, and relaxation. Our approach is unique. Each massage is completely customized for your individual needs. That is why we do not charge different amounts for different styles of massage. Our serene environment doubles as an art gallery and is an escape from the hectic pace of life in Atlanta, while being ideally located in Midtown on Peachtree St NE near 7th St. We provide free 2-hour parking to make arrival convenient and care free. During sessions, our therapists provide health filled knowledge and guide guests to relaxation and renewal. We have nine beautiful massage rooms that accommodate individual and couples treatments.
