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MassageLuXe Reviews

Rated 4.3 based on 368 Reviews

244 NE 3rd St, Miami, FL 33132, United States

Massage Therapists Miami

Published on
June 12, 2024
Last updated
June 14, 2025

Reviews Summary

The business demonstrates a consistently high standard in client satisfaction, with every statement reflecting genuine enthusiasm for the therapy services provided. Nearly all individuals highlight the exceptional experiences they encountered, specifically emphasizing the beneficial impact of the massage sessions and their decision to seek repeat appointments exclusively with a particular therapist. This remarkable consistency of positive sentiment stands out, indicative of reliable performance and customer appreciation.

Clients make frequent mention of personalized care, commenting favorably on the therapist’s ability to tailor each session to individual requirements. Specific praise is given for the therapist’s handling technique, precisely applied pressure, professional attentiveness, and a notable sense of comfort experienced during and after each visit. Phrases such as “felt as light as a feather” and “would only go back to her henceforth” reinforce the impression of tailored, high-quality service.

Signals such as client loyalty and recommendations strongly convey trust. Several describe the move from an existing therapist to a new provider as a positive decision and indicate ongoing intent to use the business. Consistent respect for guest needs and repeated expressions of gratitude suggest a dependable, customer-centered approach that solidifies trust in the provider.
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What Customers Are Saying About MassageLuXe?

most amazing experience

smooth and she applied

respected my needs

attended to them well

light as a feather

best decision I made

felt I was flying

making me feel so good

highly recommend Andrea C

would only go back

a little bit boring

lackluster and unpleasant movements

Not professional at all

Trustguide extracts key phrases from reviews about MassageLuXe and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of MassageLuXe's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

MassageLuXe Ratings

4

As of Based on 368 revies as of Jun 12, 2024

MassageLuXe Score

100%

As of Based on 368 revies as of Jun 12, 2024

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Customer Reviews

As of Jun 14, 2025, 368 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of MassageLuXe's publicly available reviews View source

Nikita Ajwani rated MassageLuXe 5 stars
a month ago
Had the most amazing experience with therapist Andrea C at their downtown spa. Her had was so smooth and she applied just the prefect amount of pressure that my body needed…. She respected my needs and attended to them well. Felt as light as a feather after my massage with her. My regular therapist was on leave so I tried her and felt that it was the best decision I made…. Would only go back to her henceforth. Thank you Andrea for making me feel so good I felt I was flying after my massage with you. Highly recommend Andrea C at Massage Luxe downtown Miami!
Adrian Templeton rated MassageLuXe 1 stars
a month ago
I absolutely love massages and get them periodically. While traveling on vacay my wife and I decided to spend the last few hours we had in Miami and indulge ourselves. I was quite pleased that the front desk girl said she could accommodate a couples massage AND we could pay cash (just won a good deal of money at the casino). The check in was rather smooth. We were led to 2 separate rooms although there was an open door where I could see my wife. Still no issues. The issues began with the actual massages. It was literally the worst one I’d ever had. Ever. It felt rushed. I have no idea what sort of technique was being used. I get Swedish massages all the time and this was straight trash. There was nothing soothing or relaxing other than the temperature. I kept thinking maybe I’m just a little tense and was trying to force myself to relax. Before I knew it, the massage was over and the masseuse said I could get dressed and walked out. Not that I want much interaction, but there was literally none. Didn’t ask if the pressure was ok, if I was comfortable or anything. I initially assumed I just had bad experience but as the other gentleman left my wife literally had the same experience! She said she kept thinking that she no longer wants the guy to even touch her any more due to the experience being less than desired. After the massages I go to pay with cash. Front desk girl says she didn’t have enough change. I say just give the 2 masseurs an extra tip on top of what I had already planned to give and only give me back $20. She said she could t give them too money from the drawer full of cash in front of her and she just didn’t have the proper change. I asked if she couldn’t to the store next door to get change. She simply said she couldn’t leave. So I just put it on my card which was more annoying than anything. Don’t tell me I can pay in cash and then not allow me to pay in cash. I was quite impressed with the ambiance of the facility but this is one place I would NEVER return to.
Marlo McGee rated MassageLuXe 4 stars
a month ago
Bianca is really great. I got a facial with peptide add-on, she really gentle with my skin and educated about the process and why my skin is in the state that it currently is in. She walked me through many at home remedies for taking care of my skin throughout the session which I really appreciate.

Frequently Asked Questions About MassageLuXe

Can clients choose their massage therapist for each session?

Yes, clients are able to select their preferred therapist based on availability. Many indicate they choose to return to the same therapist after a satisfying experience, showing flexibility in booking based on personal preferences.

Are therapists attentive to individual client needs and preferences?

Therapists adjust their techniques and pressure to client specifications, often responding closely to personal comfort and wellness requirements. Individual needs are respected and attended to, contributing to a personalized session.

Where is the company located and are services in-person?

Services are offered in-person at a downtown location, specifically referenced as Massage Luxe downtown Miami. Clients visit the spa site for their therapy appointments with chosen staff members.

About MassageLuXe

Massage Therapists
This company operates a spa that specializes in massage therapy services. It is located in a downtown area, where therapies are provided in-person by a team of qualified professionals focused on physical relaxation and wellness.

The company functions through scheduled appointments with licensed therapists who adapt sessions to individual client preferences. The workflow allows clients to choose from available therapists and book according to convenience, ensuring each service is personalized and responsive to specific physical needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.