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Temple Martial Arts Reviews Summary

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Martial Arts | Birmingham

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Temple Martial Arts Centre 16, High St, Birmingham B5 6BJ

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Temple Martial Arts?

As of Apr 14, 2024, 122 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Temple Martial Arts's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 14, 2024
Last updated
April 14, 2024

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Temple Martial Arts's customer reviews analysis

The overall reputation of Temple Martial Arts Birmingham City Centre appears to reflect a mixture of both strong endorsements and critical feedback. Positive reviews speak to the talent and dedication of coaches like Keele and Zarah, praising their ability to inspire and boost confidence in students. Many customers expressed satisfaction with their or their children's progress, noting an increase in self-confidence and social skills attributed to the supportive environment of the martial arts club. However, there are concerns regarding the administrative aspects, particularly in relation to fees for grading and lessons, as well as some dissension over the perceived value and quality of instruction. Recurring themes across the positive reviews include the coaches' ability to work with children of varying needs, including ASD, and the creation of a welcoming and friendly atmosphere. Conversely, negative reviews consistently highlight financial grievances and question the integrity of the club's business practices, specifically in terms of transparency and perceived cost efficiency.

Positive Feedback

Key positives from the customer feedback include the high praise for coaches' talent, patience, and supportive nature, particularly with children. The positive impact on students' confidence levels and social skills is a recurring highlight, indicating that the club's environment facilitates personal growth beyond martial arts skills. The adaptability to cater to diverse needs, such as children with ASD, is commended, suggesting inclusivity and understanding within the coaching staff. Additionally, some customers mention making lasting friendships and even exploring a career in coaching through their involvement with Temple Martial Arts, emphasizing the sense of community that the club has fostered.

Concerns and Threads

Critiques of Temple Martial Arts Birmingham City Centre largely revolve around administrative and financial concerns. Some parents have voiced dissatisfaction with the lack of clarity regarding session durations and grading fees. Others are direct in their criticism of the perceived profit-driven approach, with accusations of the academy being a 'cash grab' and mentioning compulsory purchases of proprietary kit. Instances of customers feeling coerced into paying fees, even upon cancellation, have also been noted, raising questions about the club's cancellation and billing policies. These financial frustrations seem to overshadow the club's training quality for some reviewers.

Frequently asked questions about Temple Martial Arts

What kind of support can my child with special needs expect at Temple Martial Arts Birmingham City Centre?

Temple Martial Arts has received positive feedback for their coaches' patience and support, particularly from parents of children with ASD. Coaches like Tom have been noted to be encouraging and provide a welcoming atmosphere for children with varying needs.

How does the club ensure the progression and growth of its students?

According to customer reviews, progress in skills and confidence is overseen by the club's talented coaches. Students report seeing improvements in their own abilities and also observe fellow martial artists advancing. Regular grading is also a part of the club's progression system, though it does come with a fee.

Are there any additional fees I should be aware of before joining Temple Martial Arts Birmingham City Centre?

Prospective customers should be mindful that grading and some specific activities may incur additional fees. There have been reviews that suggest requesting detailed information on all potential charges, including cancelation fees, as part of the decision-making process.

Recent customer reviews and testimonials for Temple Martial Arts

Temple Martial Arts
Shabana Ali
5-Star
a week ago
I have been training at Temple Martial Arts, Birmingham branch for under a year. I would highly recommend this club especially my coach, Keele! Keele is very talented and pushes his students, giving you confidence. I was nervous at the start but Keele never gave up on me and kept pushing me and I am thankful to Keele that so far I’ve been passing my grades and it’s only cause of my coach. A good coach makes a huge difference to your experience and attaining the skill you acquire. I would highly recommend this club and thank you to Keele for been an inspiring coach who never gives up on his students.
Temple Martial Arts
O KW
5-Star
a week ago
Coaches are very patient with the kids, and games after each class. I didn’t notice the duration of each class is 45 mins instead of 60mins. I suggest the admin can state it clear when parent enquiry and registered. And, grading happens too often, which costing us £39 each time.
Temple Martial Arts
Amy Cascan
5-Star
2 months ago
I have recently signed my son up to nuneaton and Hinckley Temple Martial arts and just wanted to say Coach Tom has been great. My son has ASD, he's also quite anxious and we've only ever tried one other club previously who weren't understanding or patient at all and my son was so upset we didn't go back. To begin with I thought this may take a similar turn but Tom has been a great support and encouragement to my son and now after just the 2nd lesson he's finally getting more involved and has come away with a big smile tonight and looks super pleased to have his uniform and I'm looking forward to taking him in future now. It also seems like a really friendly atmosphere over all with the other children.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Temple Martial Arts's customers had a positive experience.

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Temple Martial Arts

Overall Rating

TrustScore®
A+
A
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C
D
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Verified by
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Overall Rating
4.1
/5
122
reviews
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About Temple Martial Arts

Martial Arts
Est. 1964, Birmingham's most popular martial arts centre has been running for over 50 years with classes for all ages in Kickboxing & Chinese Kung Fu! Send us a message or give us a call on 0121 616 1169 to schedule a FREE 1-on-1 trial lesson AND 30 DAYS FREE TRAINING! Get Fit and Stay Safe with Temple Martial Arts
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