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Mei Mei Chinese Restaurant

Mei Mei Chinese Restaurant Reviews Summary

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Chinese Restaurants | Liverpool

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9-13 Berry St, Liverpool L1 9DF

Trustguide Rating

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A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mei Mei Chinese Restaurant?

As of Apr 11, 2024, 1065 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Mei Mei Chinese Restaurant's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 11, 2024
Last updated
April 11, 2024

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Mei Mei Chinese Restaurant's customer reviews analysis

Mei Mei Chinese Restaurant appears to offer a contrasting experience to its patrons. The establishment is recognized for its lively atmosphere, indicative of its popularity, particularly noted for being busy even on weekday afternoons. Positive remarks are centered on the generous portion sizes and certain dishes like soup dumplings and 焗飯 (baked rice) receiving praise for flavor and attention to detail. Friendly and helpful staff also contributed to the restaurant's appeal. However, there are several areas where customers felt the restaurant could improve. Inconsistencies in dish quality, particularly outside of their specialty dim sum, have been a cause for discontent. Additionally, some patrons faced challenges with menu communication barriers and service lapses like the absence of standard tableware and unattentive service during peak times. These shortcomings seem to detract from the overall dining experience, though the reputation for good dim sum remains a draw.

Positive Feedback

Customer feedback for Mei Mei Chinese Restaurant showcases several positive aspects that contribute to its appeal. The restaurant excels in its offering of dim sum, which is frequently described as excellent and authentic. Patrons often express satisfaction with the portion sizes, finding them generous and well-suited to satisfy hearty appetites. The dish 焗飯 receives specific acclaim for its flavorful and detailed preparation. The ambiance of the restaurant is noted as lively, with many large groups adding to the dynamic environment. Reviews often highlight the friendliness and helpfulness of the staff, enhancing the overall dining experience. Additionally, diners appreciate the relaxed atmosphere and the pacing of service during non-peak hours, which allows for a leisurely and enjoyable meal. The popular location, implied by the restaurant's busyness, also adds to the favorable perception.

Concerns and Threads

Despite the positive aspects, Mei Mei Chinese Restaurant faces criticism in specific areas based on customer reviews. Some patrons report disappointment in the food quality, particularly when it comes to dishes other than dim sum, noting inconsistencies and instances of food being served cold and lacking in flavor. Additionally, there are recurring comments about communication barriers, with non-Chinese readers finding it challenging to navigate the dim sum menu and encountering order inaccuracies. Service-related issues are another point of contention; customers have had to request basics like bowls, chopsticks, and spoons, and there are reports of service not being particularly attentive, especially during busy periods. Finally, the lack of accessible toilets and steep stairs to facilities is a concern for some guests, potentially impacting the restaurant's accessibility for individuals with mobility challenges.

Frequently asked questions about Mei Mei Chinese Restaurant

Does Mei Mei Chinese Restaurant offer good portion sizes?

Yes, numerous customer reviews praise the restaurant for its generous portion sizes, particularly for the rice and noodle dishes.

Is the service at Mei Mei Chinese Restaurant accommodating?

While there are mixed opinions about the service, many reviews note the staff as friendly and helpful. However, during busy times, service may not be as attentive, and some patrons have had to request standard table settings.

Does Mei Mei Chinese Restaurant have accessible facilities for those with mobility issues?

According to customer feedback, the toilets are not easily accessible, requiring navigation of steep stairs. This may present difficulties for patrons with mobility impairments.

Recent customer reviews and testimonials for Mei Mei Chinese Restaurant

Mei Mei Chinese Restaurant
Malcolm YM Lau
3-Star
5 days ago
We were looking for dim sum in Liverpool City and were told of this restaurant. It was extremely busy inside and it indeed served dim sum but the quality was not to my usual expectations down south. Overall a bit disappointing and you feel they could do better. Service is good though
Mei Mei Chinese Restaurant
Bonsai Ninja
3-Star
5 months ago
The place was packed on a weekday afternoon compared to other Chinese restaurant nearby so decided to try. Soup dumplings were great and flavourful but other dishes didn’t impress. There were some communication issues with menus (for dim sum menu the paper that you fill the order in is in Chinese so you’d be ordering to a staff if you don’t read Chinese) which led to some incorrect order. Asked for chilli oil and vinegar, and was provided something different. We also had to ask for bowls, chopsticks and spoons whilst other tables seemed to have these as a standard.
Mei Mei Chinese Restaurant
lincoln chan
3-Star
6 months ago
Out of expectation as the portion is very generous, enough to feed 1.5 person for a rice/ noodles dish. The 焗飯is really impressive as a lot of details can be found for this. Fried rice base, instead of plain white rice. A lot of seafood, which has been cooked/ fried and seasoned with flavour. Then the rice is baked for a crispy taste.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mei Mei Chinese Restaurant's customers had a positive experience.

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Mei Mei Chinese Restaurant

Overall Rating

TrustScore®
A+
A
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C
D
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Verified by
Trustguide®
Overall Rating
4
/5
1065
reviews
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About Mei Mei Chinese Restaurant

Chinese Restaurants
Classic Cantonese cuisine doled out in a casual venue with a traditionally furnished dining area.
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