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SleePare Mattress Store NYC Reviews

Rated 4.8 based on 1060 Reviews

218 W 30th St, New York, NY 10001, United States

Mattress Stores New York

Published on
January 10, 2024
Last updated
June 15, 2025

Reviews Summary

Overall, customer sentiment toward SleePare mattress stores is highly positive, with reviewers frequently highlighting knowledgeable, friendly, and helpful staff members such as Valerio, Fazi, and Malcom. Visitors express appreciation for thorough product explanations, the broad range of mattresses available, and staff who accommodate diverse customer needs and schedules. Minor mentions suggest some locations offer in-store selections not featured online, but no substantive criticisms are present.

The most common themes in feedback include personalized service, informative sales staff, and a comfortable, no-pressure showroom atmosphere. Customers note benefits like being able to test beds at their own pace, straightforward dealings without aggressive sales tactics, and special attention to inclusivity—particularly queer-friendly environments. Speed and ease of delivery logistics, as well as post-sale support via direct contacts, are also frequently cited.

Overall, SleePare enjoys a strong reputation for professionalism, expertise, and customer-focused service in the New York City region. The company is seen as offering a welcoming environment, transparent product information, and reliable follow-through on sales and delivery, affirming its status among local mattress retailers.
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What Customers Are Saying About SleePare Mattress Store NYC?

extremely knowledgeable about the matresses

incredibly friendly and informative

my experience at SleePare was delightful

super knowledgeable, friendly and he gives you space

very knowledgeable and is charming, lovely and personable

amazingly kind delivery men

incredibly knowledgeable, patient, and very friendly

Fazi is very helpful and gave us a lot of info

She was incredibly knowledgeable and helpful

extremely courteous and professional

Trustguide extracts key phrases from reviews about SleePare Mattress Store NYC and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of SleePare Mattress Store NYC's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

SleePare Mattress Store NYC Ratings

5

As of Based on 1060 revies as of Jan 10, 2024

SleePare Mattress Store NYC Score

100%

As of Based on 1060 revies as of Jan 10, 2024

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Customer Reviews

As of Jun 15, 2025, 1060 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of SleePare Mattress Store NYC's publicly available reviews View source

Jess Saldaña rated SleePare Mattress Store NYC 5 stars
4 months ago
Valerio was so lovely, and extremely knowledgeable about the matresses! He energetically gave us details on each bed in the showroom. There was a wide range of mattresses on display including some that were not advertised on their website, so we were glad we came in. My partner and I felt comfortable enough to try some beds together, it was a very queer friendly space and we felt confident enough to make a decision. We ended up getting a great deal on a typically expensive mattress, and he was very accommodating to our drop-off schedule. We had so much fun. 🌈❤️
Christopher Richards rated SleePare Mattress Store NYC 5 stars
a week ago
Had a wonderful experience at SleePare, thanks to Valerio! He was incredibly friendly and informative; he took the time to answer all our questions and explain the differences between the mattresses. He even greeted us with complimentary waters! We ended up leaving our appointment with a mattress ordered, thanks to his assistance. I would highly recommend the shop to others, it's a great way to try out a variety of mattresses and the customer service is fantastic!
Dhruv Mittur rated SleePare Mattress Store NYC 5 stars
a week ago
My experience at SleePare was delightful! Both the adjustable base and mattress have made a real difference to my sleep. I’m sleeping better than ever! Specifically, I would like to commend Valerio, who was extremely knowledgeable about how to meet my needs as well as such a pleasure to get to know. I truly appreciate his efforts and would certainly recommend SleePare to the people I know

Frequently Asked Questions About SleePare Mattress Store NYC

Can I try mattresses that are not listed on SleePare's website?

Yes, some reviewers mention discovering mattresses in the showroom that were not advertised online. Visiting the store gives access to a broader inventory than the website alone may suggest.

Is the staff inclusive and accommodating of diverse customers?

Yes, multiple reviews highlight the comfortable, inclusive, and queer-friendly environment, with staff ensuring all customers feel welcome and supported throughout the process.

How quickly can mattresses be delivered after purchase?

Reviews indicate that same-day delivery is sometimes possible, and the staff is described as accommodating to customer schedules. Specific delivery times should be confirmed with the store at time of purchase.

About SleePare Mattress Store NYC

Mattress Stores
SleePare is a mattress retailer specializing in providing a wide selection of mattresses from multiple brands. Its core service is allowing customers to physically try out mattresses in showroom locations before making a purchase, ensuring informed decisions. SleePare operates primarily in-person, serving walk-in and appointment-based customers in urban markets like New York City.

The company manages showrooms staffed by knowledgeable associates who provide detailed product information and assist with mattress selection. Customers can test products at their own pace, receive direct support for questions, and benefit from flexible delivery arrangements. SleePare's operational model emphasizes a non-pressured environment and streamlined logistics from in-store selection to home delivery.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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