The collective customer feedback for SLB Printing, Inc. paints an image of a reliable and professional printing service provider. Customers consistently praise the company for its high-quality outputs, professional and responsive staff, and efficient service. A strong theme of appreciation emerges for the knowledge and assistance offered by the team, including Courtney, Shelby, Nancy, Juan, and Melissa, suggesting a personalized and attentive customer service experience. The company seems to uphold a blend of 'old school values' with the application of modern technology, which resonates well with the clients. Although the cost is perceived as high by at least one customer, this has not overshadowed the overall positive views, indicating that the price-to-value proposition is seen as favorable. The timeliness of delivery, particularly for time-sensitive materials, is a recurring highlight, alongside the staff's readiness to offer creative ideas and help in urgent situations.
SLB Printing, Inc. is commended for its exceptional customer service, with the team providing helpful guidance in areas such as paper selection, print finish, and design ideas. The staff is repeatedly acknowledged for their helpfulness, responsiveness, and expert knowledge. The ability to deliver quickly is a major positive point, marked by customers mentioning 'very quick and speedy service', which includes putting products into production within hours. The final products are described as exceeding expectations, with high-quality prints being a consistent element. Customers have reported an increase in business effectiveness, with one stating that their vendor booth attracted more traffic and appeared more legitimate thanks to the quality banners provided by SLB.
While overwhelmingly positive, one review notes that SLB's pricing was higher than the customer expected or could afford, which deterred them from using the service despite the excellent communication. This suggests that SLB's price points may be considered premium and might not suit all potential clients, especially those working within a tighter budget. There is also no direct comment on the negatives apart from the price concern, which would indicate the need for careful consideration of cost-effectiveness for prospective customers.
Yes, SLB Printing is praised for offering creative ideas and helping customers with design choices. Their staff's knowledge has proven beneficial for clients looking to enhance their marketing materials.
SLB Printing is noted for its timeliness and ability to handle time-sensitive materials, ensuring quality and delivery deadlines are met consistently.
Some customers have found SLB Printing's quotes to be higher than they anticipated, indicating that their pricing may be on the premium side, although the value delivered is considered to justify the cost.
Chain with a range of print-related products & services, including business cards & signage.
