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Savatree Reviews Summary

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Tree Services | Houston, TX

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336 McFarland Rd, Houston, TX 77060, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Savatree?

As of Mar 14, 2024, 110 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Savatree's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 14, 2024
Last updated
March 14, 2024

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Savatree's customer reviews analysis

The collected reviews portray SavATree as a company with a robust reputation for professionalism, expertise, and efficient service. Customers repeatedly praise certified arborists like Justin Henley and William Marcum for their knowledge and prompt reaction to tree-related issues, demonstrating that expertise plays a crucial role in client satisfaction. Recurring themes in these testimonials include timely responses to service requests, particularly in emergency or urgent situations, and a high level of skill in tree removal, pruning, and care, without causing damage to surrounding property. The company's ability to handle infestations and diseases, such as beetles and sick trees, also stands out, adding depth to its credibility. Customers note the cleanliness and thoroughness of the team, emphasizing the after-service cleanup as a marker of professionalism. Positive experiences are not limited to residential assistance but extend to community involvement, such as collaborating with a Girl Scout troop in tree planting. This community outreach further enhances the company’s image.

Positive Feedback

Customer experiences with SavATree showcase several positive aspects. Firstly, the evident expertise and certification of arborists like Justin Henley command respect and trust from clients, leading to high customer satisfaction. The importance of prompt service and emergency response is consistently noted; customers express gratitude for the quick action that prevented potential damage to property from diseased or damaged trees. The professionalism of SavATree's team is a key highlight, with reviewers praising their efficiency, safety consciousness, and adherence to competitive estimates. Cleanliness after job completion is also commended, indicating that the SavATree team is respectful of customer's properties. Furthermore, the value for money, demonstrated through 'very reasonable' quotes for high-quality service, validates the company's competitive edge. Lastly, the company’s commitment to community projects and education not only leaves a lasting impression on customers but also cements its reputation as an entity that prioritizes social responsibility.

Concerns and Threads

The customer feedback provided lacks significant mention of negative experiences or dissatisfaction with SavATree's services. Nonetheless, one point that some customers might consider a concern is the scheduling delays due to high demand during the holidays. This could potentially lead to inconveniences for some clients who require more immediate assistance. In the absence of explicit criticism, it remains difficult to identify systemic issues or areas of substantial improvement. However, it's worth acknowledging that the absence of negative feedback in this set does not necessarily indicate a lack of such experiences; it simply implies that the reviews provided do not contain them.

Frequently asked questions about Savatree

What services does SavATree provide?

SavATree offers a variety of tree and lawn care services, including tree removal, trimming, pruning, disease and infestation treatments, stump grinding, and planting. They also provide expert consultations and assessments by certified arborists.

How responsive is SavATree in emergency tree situations?

Customers report that SavATree is prompt and responsive, with certified arborists and crews often being able to assess and address emergency situations, like diseased or damage-prone trees, quickly.

Is SavATree capable of handling large-scale or complex tree service jobs?

Yes, SavATree has been acknowledged by clients for their skillful handling of complex tasks such as large-scale tree trimming for homeowner associations, treatment of tree infestations, and working in tight spaces near homes without causing damage. Their experienced arborists and professional crews are equipped to manage both large and small-scale projects.

Recent customer reviews and testimonials for Savatree

Savatree
Sarah Moore
5-Star
3 months ago
I have followed Justin Henley from his other company and he was very knowledgeable then. Now that he is a certified arborist and has gone with SavATree I had to call on him again. We have tall pine trees next to our house and had beetles that killed one of them he immediately contacted me back and was out the next day. He assessed our situation and had our one tree removed and the other pines treated. So far he caught it in time as we love our trees. Thank you SavATree for sending out a great professional crew and leader of the pack Justin. His immediate response saved my house and cancelled our fears. I’d recommend SavATree and Justin any day
Savatree
George E Anderson-Wood
5-Star
4 months ago
My arborist William Marcum at SavATree immediately answered my cry for help with the removal of a dead pine tree that was very close to my home. The crew very efficiently and safely cut it down without a problem. The stump was then ground down below ground level after the City marked the lines. I highly recommend SavATree for tree removal that is done in a very professional manner. My arborist and the assistants in the office was attentive to my questions and concerns. Thank you to SavATree for a job well done.
Savatree
Maria Georgescu
5-Star
3 weeks ago
Mike Scott and his team from SavATree did an outstanding job at trimming the trees of our homeowner association spread over 3 blocks. A specialist for all types of trees, Mike first examines the trees, answers your questions and makes his recommendations. The tree trimming service followed promptly and was carried out professionally by his team, leaving no stumps on the trees and no trash behind. The quote was competitive and very reasonable for the high quality of the service. I am very happy with the service and I highly recommend it!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Savatree's customers had a positive experience.

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Savatree

Overall Rating

TrustScore®
A+
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Verified by
Trustguide®
Overall Rating
4.4
/5
110
reviews
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About Savatree

Tree Services
SavATree was founded by Ralph Robbins in 1978 with a single objective in mind; to save trees from the devastating effects of repeated defoliations by the Gypsy Moth Caterpillar (Lymantria dispar). While this moth was accidentally introduced into the United States by French entomologist Leopold Trouvelot in 1868, it was not until the late 1970’s that the population exploded in the Northeast. Ralph, a graduate of Paul Smith’s college and entrepreneur at heart, saw an opportunity to make a difference in support of tree preservation and care.
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