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Jg Landscaping & Tree Service

Jg Landscaping & Tree Service Reviews Summary

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Tree Services | Philadelphia, PA

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1038 Norvelt Dr, Philadelphia, PA 19111, United States

Trustguide Rating

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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Jg Landscaping & Tree Service?

As of Mar 13, 2024, 40 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Jg Landscaping & Tree Service's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 29, 2024
Last updated
March 13, 2024

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Jg Landscaping & Tree Service's customer reviews analysis

An analysis of the contemporary reviews for JG Landscaping & Tree Service presents a predominantly positive reputation characterized by a strong emphasis on professionalism, efficiency, and customer satisfaction. The feedback consistently points to the high-quality workmanship and the accommodative nature of the employees, particularly Jack, who is mentioned frequently as a focal point in customer interactions. Professional conduct and thorough clean-up are cited recurrently, accentuating the company's commitment to leaving a positive impression post-service. Challenges encountered appear to be managed effectively, showcasing the team's problem-solving abilities and adaptability. Such traits seem to have yielded customer loyalty, with several reviewers asserting their intentions to rely exclusively on JG Landscaping & Tree Service for future projects.

Positive Feedback

Key positive aspects underscored in customer feedback include the professionalism of the JG Landscaping team, led by Jack, and their ability to handle complex situations with flexibility and skill. Clients have highlighted the company's promptness in delivering estimates, the straightforwardness in actual charges matching estimates notwithstanding logistical challenges, and the competitive pricing – a potential benefit of the company owning its equipment. Moreover, customers appreciate the thorough cleanup following service and the team's communication, which includes coordination with authorities and simplifying processes through a user-friendly mobile app.

Concerns and Threads

Despite the overwhelmingly positive testimonials, there are negligible mentions of any direct negative experiences within the provided reviews. However, it is important to note that the absence of explicit criticism may not fully represent the entirety of customer feedback. Since negatives are not specified, it could be beneficial for potential customers to inquire about guarantees, contingency plans for unforeseen challenges, and the company's resolution process in the unlikely event of dissatisfaction.

Frequently asked questions about Jg Landscaping & Tree Service

What types of tree services does JG Landscaping & Tree Service provide?

JG Landscaping & Tree Service provides a variety of tree services, including tree removal, tree stump removal, tree trimming & pruning, as well as clearing overgrown areas and removal of forest debris.

How does JG Landscaping handle unexpected challenges during service?

The company is known for its problem-solving skills and adaptability. They are capable of coordinating with necessary parties like the police and tow services, and have been praised for managing unexpected challenges effectively while ensuring the job is completed with high standards.

Is the estimate provided by JG Landscaping & Tree Service reliable?

Based on customer feedback, the estimates given by the company are highly reliable and competitive. The actual amount charged aligns with the estimate provided, even in the face of logistical difficulties. Customers have expressed satisfaction with the company's transparency in pricing.

Recent customer reviews and testimonials for Jg Landscaping & Tree Service

Jg Landscaping & Tree Service
Luke Coburn
5-Star
4 months ago
The JG team was amazing. We had a big project (removal of two very large trees from a rowhouse backyard not adjacent to the street) with an impossible set of circumstances (cars did not move per street closure permit, police were slow to respond and approve towing, the team was operating in very narrow streets coordinating multiple large vehicles). Despite all of this, the team pulled off the job with the highest quality and safety in the same day. All of this was made even better by Jack and his team's flexibility. Jack was instrumental in coordinating with the police enforcing the permit and tow trucks to clear the working area. After that, the team made it look like a piece of cake. Other notable positives in working with JG Landscaping: they were prompt in my request for an estimate, Jack came out to the location the same week of my sending a request (it was a nonurgent request), flexible in scheduling the job, estimate was extremely competitive based on other estimates received for the same job (this may be in part due to the fact that they own their own equipment where others rent it for each job), estimate = actual amount charged despite logistical challenges, positive attitude and high degree of professionalism from Jack and team the entire time. This was my first job with JG. So long as I live in the greater Philadelphia area, I will only work with this team.
Jg Landscaping & Tree Service
Paul M
5-Star
4 years ago
Jack and his crew did an excellent job removing my dying ash tree. They were all very professional, easy to work with and very accommodating. I will not hesitate recommending JG Landscaping for tree removal services. Oh and there price was fair and reasonable.
Jg Landscaping & Tree Service
Ryan Fulton
5-Star
4 months ago
Great experience with everyone at JG. This company makes reviewing quotes, approving work and applying for financing so simple with their mobile app. Really good, hard working people. I would recommend JG to anyone. Service: Tree removal
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Jg Landscaping & Tree Service's customers had a positive experience.

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Jg Landscaping & Tree Service

Overall Rating

TrustScore®
A+
A
B
C
D
F
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Overall Rating
5
/5
40
reviews
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