Evaluations of RR Plumbing Roto-Rooter from recent reviews are consistently positive, highlighting a robust company reputation and a superior customer experience. Customers consistently praise the professionalism, politeness, and efficiency of the staff, particularly noting the proficiency of individuals such as Matt, Eddie, Benny, and Steve. The capacity of technicians to handle urgent and complex situations, like main waste pipe clearance on Christmas Eve and swift resolution of unplanned water main breaks, demonstrates a high level of reliability and readiness to accommodate emergencies. Attention to cleanliness post service is another recurrent point of commendation. A fair and transparent pricing policy, coupled with detailed explanation of the work to be performed, underscores a business ethic that prioritizes trust and customer satisfaction. The adherence to promised schedules and the ability to tackle complicated issues using advanced technology (e.g., the employment of underground cameras) further reinforce the company's industry standing.
RR Plumbing Roto-Rooter is distinguished by its exemplary customer service and professional expertise. Technicians such as Matt, Eddie, and Steve are consistently commended for their courteousness, skill, and thoroughness in addressing plumbing issues. The positive aspects highlighted are prompt response times, even on holidays, and no additional charges for emergency or after-hour services. Technicians are appreciated for their capacity to articulate complex plumbing situations in an understandable manner and to clearly outline potential solutions and associated costs. Commitments to cleanliness and meticulousness during and after service completion are considered significant advantages, contributing to the customers' peace of mind and amplifying the sense of a hassle-free service.
Despite the overwhelming positive feedback, there are no specific negative customer experiences detailed in the provided reviews. It should be noted, however, that the absence of negative comments may not represent the complete range of customer opinions, and prospective customers should consult a wider range of reviews for a comprehensive assessment of potential service downsides. It is also important for the company to maintain consistent service quality as it grows, ensuring that high standards are adhered to by all technicians.
Based on customer reviews, RR Plumbing Roto-Rooter does not charge additional fees for providing services on holidays or for emergencies.
Technicians are reported to be highly skilled, providing a detailed explanation of problems and possible solutions. For complex issues, they use advanced equipment like underground cameras, and if necessary, they dispatch more specialized crews the next day to resolve the issues.
Yes, customers frequently mention the dedication of RR Plumbing Roto-Rooter's technicians to keeping the work area clean and leaving it spotless after the job is completed, ensuring minimal disruption to the customer's property.
When you need an emergency plumber near me in Queens or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
