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Magnolia Plumbing, Heating & Cooling Reviews

Rated 4.4 based on 1183 Reviews

600 Gallatin St NE, Washington, DC 20017, United States

Plumbers Washington

Published on
April 1, 2024
Last updated
June 17, 2025

Reviews Summary

The overall sentiment for Magnolia’s plumbing and HVAC services is highly positive, with reviewers repeatedly highlighting quick response times, professionalism, and deep technical competence. Customers mention staff by name—such as Anthony, Pasquale, Tan, John, Omar, Steve, and Nelson—and note friendly, thorough, and educational service. There is no significant negative feedback, but a few reviews simply list routine experiences with satisfaction.

Common feedback emphasizes Magnolia’s reliability in emergencies and regular maintenance alike. Reviewers describe clear communication about repairs and pricing, technicians' patience in explaining work, and a transparent process. Several clients mention smooth handling of complex or unexpected issues within older buildings or during challenging timelines. Repeat and long-term clients express trust and satisfaction with maintenance plans, and the company’s competitive pricing is also praised.

Overall, Magnolia is regarded as a dependable provider of plumbing and HVAC services in the DC area, earning consistent recommendations for technical skill and professionalism. Their teams demonstrate strong customer focus and reliability, building a reputation for trust with both new and returning clients throughout the region.
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What Customers Are Saying About Magnolia Plumbing, Heating & Cooling?

Great service!

Anthony is an outstanding plumber.

incredibly professional, efficient, and polite

Magnolia’s rates were very competitive

completely pleased and satisfied

Omar went above and beyond.

Anthony's professionalism and expertise.

I am completely satisfied

did excellent work

His customer service was exceptional.

Trustguide extracts key phrases from reviews about Magnolia Plumbing, Heating & Cooling and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Magnolia Plumbing, Heating & Cooling's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Magnolia Plumbing, Heating & Cooling Ratings

5

As of Based on 1183 revies as of Apr 01, 2024

Magnolia Plumbing, Heating & Cooling Score

100%

As of Based on 1183 revies as of Apr 01, 2024

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Customer Reviews

As of Jun 17, 2025, 1183 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Magnolia Plumbing, Heating & Cooling's publicly available reviews View source

Mike Russell rated Magnolia Plumbing, Heating & Cooling 5 stars
a month ago
A voltage surge damaged the surge protector on our mini-split heat pump. Tan and John came out within a few hours of the call, found the damage and recommended a more robust one that they installed quickly and competently. Lucky to get away with limited damage and glad to have some peace of mind with the better protector. Great service!
Viki Reath rated Magnolia Plumbing, Heating & Cooling 5 stars
3 weeks ago
Anthony restored my hot water in one visit, including spending almost 2 hours on the road to get the needed cartridge, at no extra charge for travel time. In contrast, other reputable plumbers had spent time trying unsuccessfully to figure out the problem, over several visits. Anthony is an outstanding plumber. He was very methodical and familiar with my problem, which he solved by installing the new cartridge in my bathroom faucet. He was personable, a good communicator and punctual. Also, he sympathized with me.
Tony Strowd Hamilton rated Magnolia Plumbing, Heating & Cooling 5 stars
3 weeks ago
Very pleased with my most recent plumbing service from Magnolia. We already use them for our regular home HVAC maintenance, but their work on the past couple of plumbing requests have been reliable as well. For the most recent visit, Pasquale was my technician and he was incredibly professional, efficient, and polite. He took the time to explain anything he was doing and patiently answered my questions. I will be requesting him by name for future service calls whenever possible. Thank you!

Frequently Asked Questions About Magnolia Plumbing, Heating & Cooling

How quickly does Magnolia respond to emergency service calls?

Magnolia is known for prompt response, often arriving within a few hours of the initial call for emergency plumbing or HVAC situations. Multiple reviewers highlight immediate inspection and quick solutions, even outside of regular hours or during holidays.

Do Magnolia technicians explain repairs and answer questions during the job?

Yes, Magnolia technicians are frequently described as communicative and thorough. They take time to explain procedures, present diagnostics, and answer questions clearly, ensuring clients fully understand their service and options before proceeding.

Are Magnolia’s service rates competitive compared to other providers?

According to customer reviews, Magnolia offers rates that are considered competitive when compared with other companies. Some reviewers mention obtaining multiple quotes and choosing Magnolia due to favorable pricing along with quality service.

About Magnolia Plumbing, Heating & Cooling

Plumbers
Magnolia provides plumbing, heating, ventilation, and air conditioning (HVAC) services, including installation, repair, and regular maintenance. The company serves residential clients, offering professional solutions for water heaters, heat pumps, air conditioning, and plumbing fixtures through scheduled appointments and emergency callouts.

Magnolia operates with a team of trained technicians specializing in diverse home systems. The company prioritizes rapid response, clear communication, and transparency about pricing and service options. Technicians perform on-site diagnostics, installations, and preventative maintenance and keep clients informed of progress and solutions throughout each project.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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