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John The Plumber is highly responsive to emergency situations, with reviews indicating that they can often provide same-day service. In circumstances involving urgent repairs, the team is able to address issues promptly, sometimes within an hour.
Yes, customers have reported that John The Plumber provides an honest service, with one review noting that John did not charge for simply tightening connections. This establishes an element of trust between the company and its customers.
Yes, multiple reviews praise John The Plumber's team for being friendly and respectful. They take care to leave the serviced area clean and tidy after completing their job, reflecting their consideration for the customer's space.