homepage
/
Chicago, IL
/
Massage Therapists
/
River North Massage Therapy Center

River North Massage Therapy Center Reviews Summary

Unclaimed
Claimed

Massage Therapists | Chicago, IL

40 E Huron St Ste 200, Chicago, IL 60611, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about River North Massage Therapy Center?

As of Mar 13, 2024, 695 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of River North Massage Therapy Center's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
February 19, 2024
Last updated
March 13, 2024
This demo page is used to illustrate the benefits of a premium Trustguide's listing. Learn more

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of River North Massage Therapy Center's customers had a positive experience.

Positive
Neutral
Negative
More details
River North Massage Therapy Center

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

River North Massage Therapy Center's customer reviews analysis

River North Massage Therapy Center has garnered an overwhelmingly positive reputation as reflected in recent customer reviews. Clients highly regard the quality of the massages and the professionalism of the staff, noting the benefits of maintaining ongoing relationships with the therapists. Many reviews indicate that treatments from the therapists, including those freshly out of the adjacent massage school, are not only professional but also an integral part of clients' healthcare and pain relief strategies. Consistency in the quality of the massages, regardless of which therapist is seen, bolsters the center's reputation. However, an outlier review expresses dissatisfaction, questioning the authenticity of the positive ratings and criticizing aspects such as ambience, perceived effort, and the quality of the massage received.

Positive Feedback

The positive reviews for River North Massage Therapy Center reveal a strong sense of customer satisfaction with the therapeutic effects of the services offered. Experienced therapists, including Russ, Suzanne, and others, are lauded for their professionalism and ability to provide targeted and effective treatments. The center's environment as a teaching facility translates into a culture of learning and skill application, which is reflected in customer experiences across the board. Therapists such as Lara, Suzanne, and Hope receive praise for their attentive service, expertise in addressing specific muscle issues, and for providing education about the treatments during the sessions. The center's location, ease of parking, and the cleanliness of the facility also contribute to the overall positive customer feedback.

Concerns and Threads

Despite the predominantly favorable feedback for River North Massage Therapy Center, a critical review casts doubt on the overall customer experience. One such negative response highlights concerns about the establishment's ambience, describing it as lacking and potentially untrustworthy. The massage received by this particular client was perceived as unbalanced and incomplete, with mention of insufficient pressure and a sense that the therapist failed to cover all necessary areas, notably leaving one foot and one side of the neck untreated. This contrasts sharply with other reviews, suggesting either an isolated incident or unmet expectations that significantly impacted this individual's experience.

Frequently asked questions about River North Massage Therapy Center

What types of massage therapy does River North Massage Therapy Center offer?

River North Massage Therapy Center offers a variety of massage options, from deep tissue and therapeutic massages to student massages for budget-conscious clients. They cater to various needs, including chronic pain relief and trauma recovery.

Can I choose my therapist at River North Massage Therapy Center?

Yes, clients can establish ongoing relationships with their preferred therapists. Many clients find it beneficial for their therapy as the therapists become familiar with their specific health concerns.

Is River North Massage Therapy Center a legitimate and trustable establishment?

While there is an isolated complaint questioning the center's legitimacy, the multitude of positive reviews and client testimonies suggest that it is a professional and reputable service provider in the field of massage therapy.

Recent customer reviews and testimonials for River North Massage Therapy Center

River North Massage Therapy Center
Kim Cooper
5-Star
2 weeks ago
We have been clients for many years. The massage therapists are high quality, well trained and care about their clients. Many come out of the attached Massage School, and are teachers, as well. Establishing an ongoing relationship with a therapist allows them to learn about your specific needs. Regular massage is so helpful for ongoing health issues, and an integral part of healthcare. Russ and Suzanne are some of the best therapists in the City. Professional, caring and talented….give them a try, you won’t regret it!
River North Massage Therapy Center
Sabrina Moon
5-Star
a month ago
This is one of my favorite massage facilities. No frills, just access to healers. I rely on massage therapy to function as a human due to chronic pain, trauma recovery and scoliosis. Massage keeps me healthy. I’ve tried several therapists and have not had a bad experience. Because this is a teaching facility, you can expect a commitment to learning and application, even with seasoned therapists. They offer massages from students as well if you’re needing a budget conscious option. Great people here!
River North Massage Therapy Center
Charles Berg
5-Star
a month ago
River North is always great. This time Natalia worked on me. She’s very professional, extremely knowledgeable, excellent at what she does. It’s deep work, but not uncomfortable. That combination produced a very relaxed state of mind, meditative even. Later in the day, friends and family commented on how relaxed I seemed. This morning my body feels more aligned and expansive. Will return.
Read all reviews

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
695
reviews
Excellent
Good
Average
Fair
Poor
More details

About River North Massage Therapy Center

Massage Therapists

Massage therapy services

Expand