Based on the set of reviews used to generate this report, it appears that 80% of Ready Steady Store's customers had a positive experience.
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What Customers Are Saying About Ready Steady Store?
Trustguide extracts key phrases from reviews about Ready Steady Store and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Customer Reviews
As of Jul 10, 2025, 152 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Ready Steady Store's publicly available reviews View source
Sharon Hutchinson rated Ready Steady Store5 stars
2 months ago
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Great storage space used to store our belongings whilst moving house. Easy to access and secure. Moving equipment on site well maintained and made moving in/out so much easier. All staff at Kirkstall, Leeds site and customer services very friendly and helpful. Would definitely recommend to others and use again if needed. Thank you.
Mark Johnson rated Ready Steady Store5 stars
2 months ago
The last three years this site has been my residential storage. The pricing was the big seller for me but it ended up being the helpful staff, location and sense of security that kept me using the Kirkstall site. And they were even super helpful when it came to closing off my account. Hundred percent recommend. Thanks Nick!
Frances Hansom rated Ready Steady Store5 stars
2 months ago
Good experience using the Ready Stready Store in Kirkstall. Really helpful manager and great access through gates and with a big lift and large trolleys to use furniture.
Only feedback is that the RSS has a very aggressive system of contacting you once you have signed up or asked for a quote. I must have received 6 or 7 calls and three voice messages from the company checking in and trying to chase my check in, even though I did it all online and nothing was outstanding.
Many neurodivergent people struggle hugely with phone calls and I felt at one stage like I was being harassed. That was on top of the numerous text messages and email reminders.
Maybe scale back on that all. It was really off putting.
Reviews Summary
Analyzing the gathered reviews for Ready Steady Store Self Storage Leeds Kirkstall Road, it becomes evident that the company has a robust reputation predominantly influenced by factors such as the helpfulness and friendliness of staff, secure and accessible facilities, and the presence of convenient on-site moving equipment. The facility is appreciated for its variety of storage options, including the capability to store vehicles or trailers, and the competitive pricing structure. There is a strong sense of customer satisfaction linked to staff communication and the ease of the storage process. However, the reviews also shed light on a potential issue regarding the company's customer contact approach, which some customers perceive as overly aggressive. This raises concerns about privacy and comfort, particularly highlighting a need for improvement in communication strategies to accommodate customer preferences better and ensure a non-intrusive experience.
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Frequently Asked Questions About Ready Steady Store
What type of storage options are available at Ready Steady Store Leeds Kirkstall Road?
Ready Steady Store Leeds Kirkstall Road offers various storage options including different size storage rooms for personal or business use, and facilities to store vehicles or trailers.
Is the storage facility at Ready Steady Store Leeds secure?
Yes, the storage facility is secure, with robust security measures in place including cameras and coded access to main doors, ensuring the safety of your belongings.
How responsive is the customer service at Ready Steady Store Leeds Kirkstall Road?
Customer service is highly responsive and helpful, with staff commended for their communicative and supportive approach. The team is available to assist with inquiries and the storage process.
A self storage centre conveniently located in Kirkstall Rd, Leeds. Ready Steady Store have been offering self storage for over 14 years. We know that self storage isn't something you do often, and we aim to make the whole process from getting a price, to moving in, as simple and convenient as possible. The reasons why you should choose us are simple: competitive pricing, 24 hour access to your storage, extensive security, unique PIN code access, van hire from £49 and excellent customer service.
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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