Based on recent reviews, you can expect to receive highly personalized and professional customer service, particularly from staff members Ivy and Kaila. They are noted for their helpfulness and for making the storage process easy and pleasant.
While many reviewers have not mentioned security concerns and are generally satisfied with their experience, there has been at least one review expressing serious concerns about security measures due to gates that remain open. This suggests you may wish to directly inquire about the security features and protocols of the facility before renting a unit.
Some reviews mention satisfactory pricing, but there has been feedback indicating that prices may fluctuate, resulting in varying monthly bills. It is advisable to discuss pricing structure in detail and review the rental agreement terms regarding rate changes before making a decision.
