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Premier Banqueting

Premier Banqueting Reviews Summary

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Wedding Venue | Leeds

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Stoney Rock Ln, Leeds LS9 7TZ

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Premier Banqueting?

As of Apr 10, 2024, 289 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Premier Banqueting's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 10, 2024
Last updated
April 10, 2024

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Premier Banqueting's customer reviews analysis

Premier Banqueting appears to garner a generally positive reputation among its clientele, with particular commendations directed towards its spacious and beautifully decorated venues, excellent food, and remarkable service. The staff, especially the management, have been noted for their amicable and efficient conduct. However, the reputation suffers from drawbacks due to logistical issues such as inadequate heating, problematic audio equipment, and limited parking. These issues have somewhat marred the experiences of some guests, indicating a potential area for improvement. The mixed feedback illustrates a venue that excels in hospitality and catering but is occasionally let down by facilities management.

Positive Feedback

Customer feedback for Premier Banqueting predominantly highlights the elegant décor, spaciousness of the venue, and the quality of food served. Several reviews speak highly of the venue's ability to host intimate as well as large gatherings while maintaining a high level of service. The staff, particularly named individuals such as Thaayab and Abdul, receive special mention for their professionalism and attention to detail, which have significantly contributed to the positive experiences during special events like weddings. Management's proactive demeanor and the venue's overall ambiance have earned Premier Banqueting recommendations for future events, signifying strong customer satisfaction in these areas.

Concerns and Threads

Despite many positive aspects, Premier Banqueting has room for improvements, particularly in the areas of infrastructure and amenities. There are complaints regarding inadequate heating, which is especially uncomfortable during cold weather events. Moreover, the poor quality of the audio equipment has been cited as a cause for disappointment. Parking availability remains a concern, with some customers noting it as a potential deterrent, though not significant enough to dissuade bookings entirely. These issues suggest that while the core services are pleasing to the clientele, attention to the finer details of event hosting infrastructure could elevate the customer experience further.

Frequently asked questions about Premier Banqueting

Are the venue's staff experienced in managing large-scale events?

Yes, according to customer feedback, the staff at Premier Banqueting, including the management team, are not only experienced but highly praised for their professionalism and efficiency in managing both small and large-scale events.

Is there sufficient parking available at Premier Banqueting?

Parking has been mentioned as an issue by some customers. While it is not described as a deal-breaker, prospective customers should be aware that parking may be limited and consider making alternative arrangements if needed.

Has there been any concern about the venue's amenities?

Some reviews have highlighted concerns about the venue's heating not working during cold days and problems with the audio equipment. These issues indicate that while the venue's aesthetic and service are impressive, there is scope for improvement in the amenities.

Recent customer reviews and testimonials for Premier Banqueting

Premier Banqueting
تاسليما ميا
3-Star
6 months ago
🙂 @Premier Banqueting Hall. We had our small intimate Nikkah here. The venue itself is spacious with stunning decor inside. The outside of the building is designed beautifully and the staff are friendly. A great place for our special day الحمدالله Allahamdhulilah.🤲🏼
Premier Banqueting
Nahida Sultana
3-Star
a month ago
Just been to a wedding on 17/2/24. The food and service was amazing ! Can i just say the management was 10/10. A big praise to thaayab. He was managed my friends walk in very well. He was very vocal when needed and made sure everyone was well looked after.
Premier Banqueting
Khursheed Qureshi
3-Star
2 months ago
Very nice venue. The starters and main courses were delicious and hot when served. On a cold day, the heating was not working. So many functions are held here, and it was a disappointment to experience this. Also, the speaker system was not working properly...why companies can not invest in decent quality equipment ...I will never know! As long as the money keeps rolling in, who cares?. A little apology, and they think everything is OK. A real letdown for the family renting the hall. They have to keep their heads up high as if nothing happened. The dessert and the so-called pink chaii were nowhere near up to any standard. It would have been better not to serve them. What a letdown! Why have I still given 3 stars? Because the starters and main courses were nice. ;)
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Premier Banqueting's customers had a positive experience.

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Premier Banqueting

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
289
reviews
Excellent
Good
Average
Fair
Poor
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About Premier Banqueting

Wedding Venue
Spacious venue offering 2 suites for weddings and special occasions, with capacity for 800 guests.
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