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Portobello Juice Cafe

Portobello Juice Cafe Reviews Summary

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Juice Bar | London

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297 Portobello Rd, London W10 5TD

Trustguide Rating

TrustScore®
A+
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Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Portobello Juice Cafe?

As of Mar 13, 2024, 257 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Portobello Juice Cafe's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024

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Portobello Juice Cafe's customer reviews analysis

Portobello Juice Cafe has cultivated a stellar reputation through its customer-centric approach, an array of diverse and inclusive dietary options, and a consistent emphasis on taste and quality. Reviews consistently praise the cafe for its warm, familial atmosphere and the genuine care the staff demonstrate towards guests. The cafe's strategic location near Ladbroke Grove station, coupled with its flexible meal options, including vegan and halal, seems to correlate with a high level of customer satisfaction. Notably, customers appear to value both the diverse menu offerings, including customized salads and unique juices, and the overall value for money that the cafe provides. While the majority of feedback is exceedingly positive, there are isolated incidents that suggest occasional lapses in quality control, such as the report of foreign objects found in a delivered item.

Positive Feedback

Customers are vocally appreciative of Portobello Juice Cafe's exceptional flavors and the breadth of the menu, including vegan and non-vegan options, customizable salads, and innovative drinks. With special mentions of the juices' uniqueness and the 'Black Magic' juice being highlighted, the taste profiles are a recurrent theme of satisfaction. The staff's welcoming nature and the convivial ambiance contribute profoundly to positive experiences, transforming the cafe into more than a dining spot, but rather a place for community and connection. Customers also express contentment with the cafe's consistency in delivering quick service and high-quality food that contributes to well-being. Moreover, the cafe's service is commended for its promptness and professionalism, driving repeated patronage and recommendations.

Concerns and Threads

Despite overwhelmingly positive reviews, Portobello Juice Cafe faces some criticisms that could tarnish its reputation. A significant concern was raised regarding an incident involving a delivery order from the cafe that contained bits of plastic and hair, which understandably marred the customer experience and raised questions about hygiene and quality assurance processes. Although this seems like an isolated event, it signifies a potential area of improvement for the cafe in terms of ensuring consistency in product integrity, particularly for delivery orders. Such lapses could deter prospective customers seeking assurance of stringent quality controls.

Frequently asked questions about Portobello Juice Cafe

Are there vegan options available at Portobello Juice Cafe?

Yes, Portobello Juice Cafe offers a wide range of vegan options, including desserts, vegan meatballs, salads, and various juices. The menu caters to diverse dietary preferences.

Is the Portobello Juice Cafe suitable for regular visits?

Absolutely. Many customers frequent the cafe on a weekly basis, thanks to its menu variety, consistent quality, and friendly atmosphere, making it suitable for regular visits.

What are my parking options when visiting Portobello Juice Cafe?

Parking is available and free after certain hours near the cafe, making it convenient for those driving to the location.

Recent customer reviews and testimonials for Portobello Juice Cafe

Portobello Juice Cafe
A R
5-Star
4 months ago
Best juice shop in the world—but it’s not just the juice: it’s the way you’re welcomed into their family. They’re genuine people who honestly care about their customers. Drinking juice here is like drinking with your family. Thank you for the love and generosity 💚
Portobello Juice Cafe
AGE CONCERN UK BEDFORD
5-Star
4 months ago
Absolutely fantastic, juice shop one of the best in West London in the heart of Portobello Road 10/10 for taste , flavor one of the best friendliest warm welcome juice bars we have been to in many years will certainly be visiting on a weekly basis
Portobello Juice Cafe
Mo
5-Star
4 months ago
Hi there, Thanks for reading my Google Review! My review is solely based on my experience. Therefore, the overall score will reflect both the positives and negatives without me mentioning the negatives as each experience can be different. So...my review; As a regular, I would wholeheartedly recommend this place not only for the amazing food, drinks, but also due to the customer service and people you can meet here. They have plenty of vegan, non-vegan, and some halal options. The vegan desserts are amazing, just like the vegan meatballs and mash. I would highly recommend visiting this place. Taste: 👍🏾 Value for Money: 👍🏾 Atmosphere: 👍🏾 Customer Service: 👍🏾 Menu: 👍🏾 Location: 👍🏾 Parking: 👍🏾 Would I recommend: 👍🏾 Please follow and like. Thanks. Parking: Parking is free after certain hours.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Portobello Juice Cafe's customers had a positive experience.

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Portobello Juice Cafe

Overall Rating

TrustScore®
A+
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Verified by
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Overall Rating
4.4
/5
257
reviews
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About Portobello Juice Cafe

Juice Bar

Small, colorful & arty cafe offering healthy juices & smoothies plus coffee, breakfast & lunch fare.

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