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Pc Tech Computer Repair Center

Pc Tech Computer Repair Center Reviews Summary

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Computer Repair | Los Angeles, CA

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5904 Van Nuys Blvd, Sherman Oaks, CA 91401, United States

Trustguide Rating

TrustScore®
A+
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F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Pc Tech Computer Repair Center?

As of Mar 13, 2024, 244 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Pc Tech Computer Repair Center's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 27, 2024
Last updated
March 13, 2024

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Pc Tech Computer Repair Center's customer reviews analysis

PCTECH COMPUTER REPAIR has established a strong reputation based on customer reviews. The company is frequently praised for its rapid service turnaround, with multiple reviews mentioning recoveries and repairs completed in under 24 hours. Key aspects contributing to the company's positive reputation include fair pricing, effective communication, and a high level of technical proficiency. Eman, an apparent staff member or perhaps the owner, is repeatedly highlighted for his dedication, trustworthy service, and exceptional customer service skills. Customers appreciate the deep knowledge base of the staff and the effort made to educate them on the issues and preventative measures for future problems. The presence of recurring themes in reviews indicates a consistent and reliable level of service that extends beyond simple repairs to include customer care and satisfaction.

Positive Feedback

PCTECH COMPUTER REPAIR is recognized for many positive attributes. The speed of service represents a significant strength, with tasks such as data recovery, Windows reinstallation, and hardware upgrades frequently completed in less than a day, which is notably faster than competitors that often quote several days for similar work. Customer service is also a key highlight; staff members are described as going above and beyond, maintaining clear communication, staying late to resolve issues, and demonstrating the flexibility to accommodate customers' schedules. Additionally, the technician Eman is specifically praised for his diligence, professional conduct, and ability to convey complex information in an understandable manner. The company's transparency in pricing and willingness to provide detailed explanations of services rendered resonate strongly in customer testimonials. Overall customer feedback emphasizes a high degree of satisfaction with the quality of work and the integrity of the business practices observed at PCTECH COMPUTER REPAIR.

Concerns and Threads

The curated customer feedback provided does not display explicit criticism or negative experiences with PCTECH COMPUTER REPAIR. All reviews are overwhelmingly positive and do not suggest any consistent issues or dissatisfaction. Without negative or even neutral reviews to analyze, it is not possible to outline specific areas where PCTECH COMPUTER REPAIR may require improvement based on the current data set. However, it is important for prospective customers to consider that an absence of negative reviews in the presented data does not guarantee the absence of potential issues. As with any service, prospective customers should exercise due diligence and consult a broader range of sources before settling on a decision.

Frequently asked questions about Pc Tech Computer Repair Center

What kind of turnaround time can I expect for computer repairs at PCTECH?

Customers have reported very fast turnaround times, often less than 24 hours for services such as data recovery, Windows reinstallation, and hardware upgrades. However, time may vary depending on the complexity of the issue.

Is PCTECH COMPUTER REPAIR capable of educating me about my computer issues and preventing future problems?

Yes, customers have noted that staff, particularly a technician named Eman, take time to walk through the issues, explain the causes, and provide guidance on how to prevent similar problems in the future.

Are the prices at PCTECH COMPUTER REPAIR competitive?

Reviews highlight that customers find the pricing at PCTECH COMPUTER REPAIR to be fair and reasonable. The company provides quality service without leaving customers unsatisfied, indicating value for the cost of their services.

Recent customer reviews and testimonials for Pc Tech Computer Repair Center

Pc Tech Computer Repair Center
Ian C
5-Star
a month ago
Eman did a great job! Fair price, very fast (<24hr turnaround for a full data recovery, Windows reinstall and internal case cleaning), and walked me through what might have caused the issue and how to prevent it going forward. Would happily work with him again
Pc Tech Computer Repair Center
Dawn
5-Star
4 days ago
I can’t praise Eman and his hard work dedication enough. I was very leery about trusting anyone to repair my MacBook. It’s easy to erase all documents and I wasn’t sure whom to trust. I read all the reviews on Eman which were positive so I knew he was competent and reliable. He stayed in touch with me throughout the repair process and even stayed late one night to figure out a complex issue with my hard drive. He’s incredibly reasonable price wise and don’t let you walk away unsatisfied. Quality of work and integrity are important to him.
Pc Tech Computer Repair Center
Henry Harlow
5-Star
2 months ago
This place is amazing for repairs. PC Tech will take care of any of your computer needs no problem! Their customer service is top notch and their quote times are unbeatable. I took my PC to get upgraded and it took 2 hours! I have been to other places that quote days for a job like that. I will only be coming here for all of my repairs. Thank you Martin and thank yoy PC Tech!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pc Tech Computer Repair Center's customers had a positive experience.

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Pc Tech Computer Repair Center

Overall Rating

TrustScore®
A+
A
B
C
D
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Verified by
Trustguide®
Overall Rating
4.9
/5
244
reviews
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About Pc Tech Computer Repair Center

Computer Repair

We believe that computer repair and support should be easy for you. Our company is all about you. We specialize in home and business computer repair. We offer numerous ways to make the process of getting you up and running painless and worry free.

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